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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3316 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers admire the Wi-Fi Camera Install (Up to 4 Cameras) service, particularly the installation process, camera quality, and ease of use. The agents are often described as knowledgeable and professional, providing good service with quick completion. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers also reported issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 3,316 reviews
  • Rated 5 out of 5 stars

    New no subscriptions security camera and doorbell.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quickly set up and tutored us on how to use. All I could ask for. The installers were friendly and neat.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Ring Camera repair men

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice, very professional, responsive, knowledgeable. HHelped us tremendously

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Blink Camera Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were GREAT! They installed my cameras quickly on the house and covered the areas I needed. They then installed the software on my iPad and iPhone and explained everything thoroughly after they set up each zone. It was a real pleasure working with them and I feel safe and secure with my new Blink security cameras!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed outside solar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent came out and installed solar ring cameras. He was very professional and personable.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Best Buy’s Total Tech- camera installation-great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so thankful that the agents came to install my Arlo cameras. Not only did they do a professional and helpful job, they ALSO protected me from being scammed by an online email I was working on. I appreciated all they did for me and the cameras are working great.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Tech installed Ring Outdoor camera, solar power for the same, and also a web internet signal booster to power the outside camera. He then installed the Ring App on several devices, explained everything to my wife and I and made sure everything properly. We also bought Total Tech Support Which we have already used the attendant discounts. We are very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Fixes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledge, polite and timely. Communicated well before arriving.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed security cameras & wifi setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service thank you Genesis she setup wifi and installed all security cameras inside & outside excellent service..

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installation of Ring equipment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Equipment installed quickly and efficiently! Highly recommend this service

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Excellent Service and Communication By the Agent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent delivered our 5 Blink cameras and mounted them around the house. He offered us advice on the best places to put the cameras and took his time to make sure that the view for each camera was excellent. I am extremely happy that he provided the installation. We could not have done it by ourselves.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Arlo Cameras and Solar Panels

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris and Pedro worked together to get cameras and solars installed regardless of the rain.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Homeowner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first two gentlemen who came to install the cameras had a problem and could not do the job. The second two installers were outstanding!! Ariel Rosa and Jeff worked until 10pm getting the cameras connected and installed. Talk about going "above and beyond"...they get 10 STARS!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installers were awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the installation team. Very knowledgeable, courteous and professional! Being a total tech member saved $127 installation charge! Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Camera Installation was a breeze

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras were installed very quickly and efficiently. The tech answered questions and even came back for adjustments, Really appreciate the friendly service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my outdoor camera system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my cameras and answered a lot of question. They were very helpful!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very Pleased. Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Crew was very knowledgeable. Installation. WAs Outstanding. Please say thank you from Carl D . Calvo

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Super Installers!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 workers were so friendly and helpful. They set up our Ring Doorbell quickly and set up the connection to both our phones and home computer. They were very informative and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Install Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These fine Geek Squad agents came to our home and installed our complete, six camera system in a matter of a few hours. This included the camera mounting, installation of six Ethernet cables and connections for the NVR and monitor. Quick start training was even provided. These agents knew what they were doing and they completed this project in a professional manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work, excellent service. Would recommend again

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Team of multiple installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job installing everything. However, our doorbell has stopped working. I’ve tried to reconnect it and it won’t respond. I will have to reschedule someone to come out and reconnect it…since we can not get it to reset.

    I would recommend this to a friend