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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3377 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 3,377 reviews
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Arlo Cameras and Solar Panels

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris and Pedro worked together to get cameras and solars installed regardless of the rain.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    In stallion outside cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good job great job. Installer was professional. Ok

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Installed My Solar Cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service agent installed my two solar cameras. They were facing the wrong direction initially so I had to adjust them myself. However, overall they did a great job with the installation.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent Installation of Security Cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman who installed my cameras did an absolutely excellent job. I would use Best Buy, the Geek Squad and Top Notch Installations any time and would highly recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest installations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He installed my new Nest doorbell and transferred all of my Nest cameras and thermometer to the Google Home app from the old Nest app. Extremely nice and helpful. Very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Geek Squad installed my cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Tech showed up on time and helped me decide the placement of my cameras. No complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work, knowledge and service by theinstaller.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Geek Squad Experience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did an excellent job installing our exterior cameras. In addition the gentleman offered us a great recommendation to install a wire camera in a location where we already had a flood light. We were very pleased with with our experience.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed security cameras & wifi setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service thank you Genesis she setup wifi and installed all security cameras inside & outside excellent service..

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Geek Squad installed my security cameras.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A young man came to my house to install 2 ring cameras, and solar panels that I had purchased. He was very polite and informative, and answered all my questions. I would recommend Best Buys Geek Squad to all my friends who need items installed. My cameras have been working very well.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Installation

    Rated 5 out of 5 stars

    Well done flat rate install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well done flat rate install. Even did the solar panels for my wireless cameras.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Redding Best Buy for the win!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a long overdue review. My family and I would like to show our appreciation for the Redding, Ca store and it’s Geek Squad techs, including the car installation department. This past season, we went to Best Buy for SEVERAL of our needs. From car audio/remote starts to home entertainment to home security. Even through a few returns, visits to the store and calls, they all remained professional and the most helpful I’ve ever had from a big box store. We would like to give special thanks to Aaron, Reilly, Tyler, Julian, Steve and Mark for their outstanding service and patience through our journey. Also, if you’re planning on getting more than one item, just get the geek squad people!! Save yourself the heartache that comes without them.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brian installed my security cameras in a very timely manner. He made sure everything worked in sync with my google home. Very pleased with his work.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent came out and quickly mounted my cameras. Completed under an hour. Saved me the struggles of climbing a ladder which i can no longer do.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Thank you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents gave excellent service they were on time and early. They were friendly and easy to work with when they put my items in the places I asked to install. The agents were professional in the installation. Thank yiu

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality. Easy to use. Easy to Install. Nice application

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad wireless camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed my wireless camera, they did an excellent job,

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed outside solar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent came out and installed solar ring cameras. He was very professional and personable.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    GEEK SQUAD VERY HELPFUL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE CAMERAS WERE GOOD, JUST NOT THE CORRECT ONES FOR MY HOUSE. GEED SQUAD WAS THERE FOR THE RESCUE.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Better than expected

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was surprised how easy and helpful this service was. The best buy technicians were so professional and knowledgeable. Ive had other companies install things before and this experience stood out.

    I would recommend this to a friend