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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3346 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 3,346 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Security Blink System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service from the two gentlemen that came out to do our installation was very acknowledgeable and their service was excellent! Thank you! The Lowes

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did a great job mounting the camera and were very patient with me as I checked the camera feed. They definitely went above and beyond.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Angelo and his partner notified of frequently of when they’d arrive. Came when they said they’d be here. Quickly and efficiently installed our six cameras and set up our phone for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work, excellent service. Would recommend again

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    A Very Satisfactory Mounting and Installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my camera and installed the appropriate app on my device. They did a good job and I was definitely satisfied with their work!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good camera install man

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installer was very nice, professional and definitely knew what he was doing. He worked with 3rd party for Best Buy, not a Geek Squad guy like the dingdong they sent out to set up Wifi.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You guys are great was just not happy thar my camera couldn't be put were i wanna it to be placed

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Geek Squad installed my security cameras.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A young man came to my house to install 2 ring cameras, and solar panels that I had purchased. He was very polite and informative, and answered all my questions. I would recommend Best Buys Geek Squad to all my friends who need items installed. My cameras have been working very well.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work, knowledge and service by theinstaller.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Better than expected

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was surprised how easy and helpful this service was. The best buy technicians were so professional and knowledgeable. Ive had other companies install things before and this experience stood out.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Thank you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents gave excellent service they were on time and early. They were friendly and easy to work with when they put my items in the places I asked to install. The agents were professional in the installation. Thank yiu

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Installed roku and surround system.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed 4 roku devices and helped install an existing surround sound system. I've used the geek squad with past installs as well. They are always very knowledgeable professional!!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Installation

    Rated 5 out of 5 stars

    Well done flat rate install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well done flat rate install. Even did the solar panels for my wireless cameras.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Who Gonna Call , Not Ghostbusters!) CALL Geek Squa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Installer was Excellent, he was very Profesional and he went above and beyond to make the Installation work after running into a few Technical Issues. Overall everything worked out. Thanks Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed A Solar Panel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed a solar panel for one of my cameras, not a camera. They did an awesome job and I am very satisfied with the job they had done. They were very professional and proficient, thanks for a job well done.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician came at at the right time and did a great job show me how it is on my phone and every thing was well .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality. Easy to use. Easy to Install. Nice application

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service Completed as Promised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alex was an Excellent Solution Provider. Would have him install cameras again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bestbuy worked out the issue.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first set of of cameras did not work properly. Bestbuy continued to work on the issue and resolved the problem.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Excellent services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys I had where supper knowledgeable! They kept me updated and what the status was! I would highly recommend this company to anyone looking to install anything! they where on time and the job did not take them long at at all!

    I would recommend this to a friend