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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3377 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 3,377 reviews
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    Installation of cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    on time, professional, informative, excellent serv

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Zion's install of external cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installation by the Zion. He was terrific, thorough, engaging and helfpful with the product and softward

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    In home security set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service as always. Fast installation, with helpful expert.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service technicians that came to install our new wi fi network were great. Very helpful and knowledgeable about the product. Would definitely recommend Geek squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician installed my cameras and completed the set up and showed me how to use the app. He was very friendly, courteous, and explained the details of what he was doing.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Installation

    Rated 5 out of 5 stars

    did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was great. lllllllllllllllllllllllllllll

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the guy done real good job work great after the problem had with my internet.

    I would recommend this to a friend
  • Cons mentioned:
    Motion detection

    Rated 4 out of 5 stars

    One person should be able to do it all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good service but I think that the person who do the door bell needs to be able to do the motion light also.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Small business owner (Polk County)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my phone so I could monitor the camera's in my mother home as she is 85 years old. I been a total teck customer for 5yrs. and all their agents are the best in taking care of my home and business. (Customer for Life) Ray H

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad connected my Blink cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs did a fabulous job connecting my Blink cameras with efficiency and professionalism. I would recommend these two young men 110%.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best decision I could of made. Having the Geek squad doing the work of installing including seting everything up and making sure that everything works.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Best camera install service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech came out and help me decide on correct placement and angle for my desired view. He installed in less than hour. Great job and will definitely use again.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Blink cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the Blink outdoor cameras, the pictures are clear. The service to install our cameras was really great. The Tec was very helpful in setting up on our cell phones. A very nice man.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Camera installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very knowledgeable about the product and he installed my cameras perfectly. He was very friendly and professional. I would recommend Frank to anyone. He was awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Worker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the camera in a very timely and professional manner. He was courteous and kind in his business conduct.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great install for Surveillance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my cameras just right for me to be able to see upstairs and downstairs at the same time.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    My right hand!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Ring security cameras. I love the ability to hit the share button and share video clips of the activity in front of my house. The pictures and sound are always clear. I just wish the video clips were longer than 30 seconds or offered continuous video coverage.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install and setup. My purchase came with free install service because I am a totaltech member. Not only did I get extended warranty but I also get professional installation which is really awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kudos to Geek Squad Agent Sam!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had purchased four Arlo Essential Cameras but wasn’t certain where each should be located for the best viewing angles outside my home. However, thanks to Agent Sam, the cameras were up and running in less than an hour following his arrival. Sam was very friendly and offered great recommendations as to where the cameras should be mounted. He installed the cameras quickly and without incident. But, more importantly, Sam took time and effort to explain how the Arlo cameras were configured for my family members. If Geek Squad is able to offer this level of service, then I would highly recommend them to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Wireless Camera Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased with the service that I received from the Geek Squad Tech’s that installed my outdoor cameras. The cameras didn’t take long to install and the tech downloaded everything on my iPhone and my iPad.

    I would recommend this to a friend