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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3346 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 3,346 reviews
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad connected my Blink cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs did a fabulous job connecting my Blink cameras with efficiency and professionalism. I would recommend these two young men 110%.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Worker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the camera in a very timely and professional manner. He was courteous and kind in his business conduct.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installation of Arlo cameras timely!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was very knowledgeable about the product, installation was done in a timely manner and he assisted us in syncing the product with our iPhones. Spent more than adequate time with us to make sure we were up to speed using the product to our satisfaction.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service technicians that came to install our new wi fi network were great. Very helpful and knowledgeable about the product. Would definitely recommend Geek squad!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best decision I could of made. Having the Geek squad doing the work of installing including seting everything up and making sure that everything works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the very BEST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SUPERB! These guys were beyond helpful, and when we ran into a little snag (in our case, the amazon screen we bought wasn't compatible with the eufy security cameras) they ingeniously found a way to make it work and has made smooth-sailing for all of us in our family!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Good picture and volume. I would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Best camera install service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech came out and help me decide on correct placement and angle for my desired view. He installed in less than hour. Great job and will definitely use again.

    I would recommend this to a friend
  • Cons mentioned:
    Motion detection

    Rated 4 out of 5 stars

    One person should be able to do it all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good service but I think that the person who do the door bell needs to be able to do the motion light also.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Geek Squad Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the Arlo Pro system had Geek Squad install the cameras and set up the system. Daniel did a great job, explained the system and offered suggestions, he made sure we knew the Arlo system before he left our home.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The geek squad installing several TVs at house

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad that installed and connected the TVs did an excellent job. I think they were efficient and resourceful because there were several different items that came up they were able to resolve. They were on time and polite as well as knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It was a box with 3 solar cameras smart cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    His name is Victor, and was the bast professional and advisor!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job installing and adjusting the camera. Showed me how to use app on phone to monitor it

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Blink security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cameras were mounted well and work well, but they do go through batteries quickly

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my blink camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jeremiah and his partner did an excellent job installing the camera and setting up the Blink on my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Camera installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very knowledgeable about the product and he installed my cameras perfectly. He was very friendly and professional. I would recommend Frank to anyone. He was awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kudos to Geek Squad Agent Sam!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had purchased four Arlo Essential Cameras but wasn’t certain where each should be located for the best viewing angles outside my home. However, thanks to Agent Sam, the cameras were up and running in less than an hour following his arrival. Sam was very friendly and offered great recommendations as to where the cameras should be mounted. He installed the cameras quickly and without incident. But, more importantly, Sam took time and effort to explain how the Arlo cameras were configured for my family members. If Geek Squad is able to offer this level of service, then I would highly recommend them to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Small business owner (Polk County)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my phone so I could monitor the camera's in my mother home as she is 85 years old. I been a total teck customer for 5yrs. and all their agents are the best in taking care of my home and business. (Customer for Life) Ray H

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    Installation of cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    on time, professional, informative, excellent serv

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Amazing costumer services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent services . The person was installed my alarm provided to me all that I need and I was happy with Best Buy

    I would recommend this to a friend