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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3316 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers admire the Wi-Fi Camera Install (Up to 4 Cameras) service, particularly the installation process, camera quality, and ease of use. The agents are often described as knowledgeable and professional, providing good service with quick completion. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers also reported issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 3,316 reviews
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Great Installation Job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent who installed my camera was very professional. He ensured to explain what he was doing and ensures the cables were properly arranged. The only thing I would correct was that he showed up late from the pre-scheduled time.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job installing and adjusting the camera. Showed me how to use app on phone to monitor it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job from Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad install ring solar panel outside did a great job. The tech was very helpful and friendly. Gave me a lot of advice on ring cam and batteries. I have had the geek squad in the past install my other ring cameras. Great service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very happy with the Arlo camera installation. The technician who came was very friendly and professional. I was comfortable with him working in my house. He took the time to explain everything to me, and to select good locations for my cameras. He also explained the features of the cameras and app to me. I was very happy with the service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    total tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent service, I received complimentary installation because I purchased total tech, they were knowledgeable, on time and did a great job. total tech is a must have service if you go to best buy often

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my blink camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jeremiah and his partner did an excellent job installing the camera and setting up the Blink on my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad Installed my Security Cameras with Ease

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad kept me well informed, they arrived when promised and were very professional and efficient. I am so glad we purchased the TotalTech package and have ghe Geek Squad to rely on.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Camera installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, fair price. Good advice about camera placement

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best decision I could of made. Having the Geek squad doing the work of installing including seting everything up and making sure that everything works.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Blink security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cameras were mounted well and work well, but they do go through batteries quickly

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service technicians that came to install our new wi fi network were great. Very helpful and knowledgeable about the product. Would definitely recommend Geek squad!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Best camera install service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech came out and help me decide on correct placement and angle for my desired view. He installed in less than hour. Great job and will definitely use again.

    I would recommend this to a friend
  • Cons mentioned:
    Motion detection

    Rated 4 out of 5 stars

    One person should be able to do it all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good service but I think that the person who do the door bell needs to be able to do the motion light also.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Installation

    Rated 5 out of 5 stars

    Great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad crew were fantastic. Great job on the installation.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Made it easy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed Arlo camera with mount and solar panels in front and back yard. Was quick and easy and helped set everything up. Left his phone number so I could call with any questions. Called the next day with a question and he answered right away and was so helpful! Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy install of security cameras.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eric and Kellen were great. Quick and easy install of security cameras.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Amazing costumer services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent services . The person was installed my alarm provided to me all that I need and I was happy with Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    effective system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great picture quality, excellent field of view, easy to use

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    RING system is great. I have peace of mind now.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about the RING system went well from the installation to my husband replacing the batteries in the camera. I do wish the battery did not drain so quickly. We have to recharge it every week. We purchased another one. Hopefully that will help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the tech was timely and professional. Fast quick service

    I would recommend this to a friend