Customer Ratings & Reviews

Excellent services . The person was installed my alarm provided to me all that I need and I was happy with Best Buy

My tech called stated time, actually came a bit earlier. A plus. Very nice. Quick install. Thoughtful of equipment placement since i couldn't reach. Made sure there was a way i can get to equipment without injuring myself. Plus plus.....thanks

Geek Squad is the way to go if you are not sure of how to install cameras and set them up through Wi-Fi. They do and excellent job and explain all the information needed to use the installed cameras.

They send two different companies. Each company was to install two cameras. The installers worked it out. It took an extra day but the install was excellent.

They came early - a big plus. They installed our ring system and showed us how to use it. They an a few questions we had about some other stuff we purchased at Best Buy. A very positive experience! I will use the”Geek Squad” with some future purchases! Thank you!

The Geek squad was here promptly and were very knowledgeable about fixing the problems with our cameras! They had been the same Geek squad that had installed them!! If we ever need the Squad again, I would like to get the same people!

Since my husband sick I had Best Buy Tech install to cameras. He did a great job and it only took them about a half hour. If my husband had been feeling good it would have took him about 2 hours it was worth the extra money. He was very professional and went over all the functions with us.

The agents were on time and extremely professional. Installed my security cameras and showed us how to use everything.

They installed everything very efficiently and in exactly all of the right locations and had great suggestions so I could get full coverage. I would recommend highly!

The geek service technician Robert was very thorough neat and friendly he double checked my existing Arlo cameras and readjusted them as was needed.

When I purchased my home security cameras, I didn’t want to take the risk of doing it myself. I’m glad that the Geek Squad came out and properly installed them. I’m very satisfied with their service. Thank you Geek Squad!

The agent that installed my cameras was very professional. Really like how he did the job, didn’t take long to do it either.

I’m on a yearly service plan with the Geek Squad and it’s the best money I’ve ever spent! My most recent purchase/install were the Arlo security cameras. The team came out and did a flawless job as usual!

One thing about the camera I don't like I have to charge it anytime it need charge.

Very professional when installing my cameras. They were also very accommodating in teaching me how to use my new camera system.

The agent did an excellent job. He knew his business inside and out. I had many questions, and he knew all the answers highly recommend.

Usually I would do this myself but didn't have the time. For the price it was a no brainer because of the convenience. The tech was on time and great to work with. Very knowledgeable and professional. Got my Eero and Ring cameras working in very fast time frame.

Two electrical technicians arrived and made a survey of the equipment and then where to place them. They were very informative and explained everything to me before starting the work. once all cameras were up they showed me how to operate the system. I was very pleased with the work.

The agent checked all of the batteries before loading them into the cameras. He located the best placements for and installed the cameras and solar panels for optimum coverage. He doublechecked my telephone to ensure I could access the cameras and taught how to use the Ring app. He demonstrated how to load and unload the batteries should I need to recharge them. He explained that a drop in temperature could effect the cameras' operation. Also, he indicated that I was to ensure that the camera doors were closed at all times so moisture didn't get in. He also showed me how to reconnect the cameras should one go off line. He also placed the Eeros for the best coverage. The technician was very thorough, personable, and professional.

The ring camera is great for our house. Have 5 cameras on the property. Ben installed the cameras and explained how they work for me.