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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3346 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 3,346 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    very knowledgeable and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did an excellent job. He knew his business inside and out. I had many questions, and he knew all the answers highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The geek squad is the best!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my cameras front and back quickly. I feel so safe now that I have the ring doorbell and cameras

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    These Ring Security Cameras are ideal for home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had no idea what the installation would look like let alone how to install the cameras myself. I am all thumbs with handy work. I hired the geeks and was absolutely happen with the results from the start of the job to the end. I would recommend their professionalism to my friends and quality of their work.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Friendly and polite.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad arrived late in the day. He was very polite. Installed the security cameras and one of the cameras was making a buzzing noise. Because it was so late he was in a hurry to leave and we did not get a lot of instructions on how to use the security system. We were told that he would turn in to the company that the one camera needed to be replaced. So we made an appointment for an additional geek squad to come back out and replace it. However, when he came he did not have a replacement because it wasn't on his notes to bring one. We ask if he could adjust the directions for the cameras because we were not picking up very much movement and especially the areas that I was most concerned with. He did adjust. However we still are not getting the results needed for the cameras. We have decided these cameras are not working for us and now have an appointment for them to take them down and return them. The geek squad was very polite. However, we did not have good results with the product.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is the way to go if you are not sure of how to install cameras and set them up through Wi-Fi. They do and excellent job and explain all the information needed to use the installed cameras.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Ease of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ring camera is great for our house. Have 5 cameras on the property. Ben installed the cameras and explained how they work for me.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Geek Squad did a great job !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did recommend someone who came up there and get a blink, doorbell and cameras. I told him that Geek did a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Install wireless Ring light camera exterior devic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrival notice very good. Work completed very expertly

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tech called stated time, actually came a bit earlier. A plus. Very nice. Quick install. Thoughtful of equipment placement since i couldn't reach. Made sure there was a way i can get to equipment without injuring myself. Plus plus.....thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job from Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad install ring solar panel outside did a great job. The tech was very helpful and friendly. Gave me a lot of advice on ring cam and batteries. I have had the geek squad in the past install my other ring cameras. Great service.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Same Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad was here promptly and were very knowledgeable about fixing the problems with our cameras! They had been the same Geek squad that had installed them!! If we ever need the Squad again, I would like to get the same people!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great istallers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came early - a big plus. They installed our ring system and showed us how to use it. They an a few questions we had about some other stuff we purchased at Best Buy. A very positive experience! I will use the”Geek Squad” with some future purchases! Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Trust the experts!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed everything very efficiently and in exactly all of the right locations and had great suggestions so I could get full coverage. I would recommend highly!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Satisfied Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m on a yearly service plan with the Geek Squad and it’s the best money I’ve ever spent! My most recent purchase/install were the Arlo security cameras. The team came out and did a flawless job as usual!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OUT OF THIS WORLD EXCELLENT GEEK SQUAD SERVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Carl is the best Geek Squad person who has EVER helped us. He is very patient, informative and efficient. He is an excellent employee!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    They will properly install yours products!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I purchased my home security cameras, I didn’t want to take the risk of doing it myself. I’m glad that the Geek Squad came out and properly installed them. I’m very satisfied with their service. Thank you Geek Squad!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Spot light was installed perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was very knowledgeable and helpful. She positioned the cameras perfectly the first time. She provided us with many useful steps & suggestions.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since my husband sick I had Best Buy Tech install to cameras. He did a great job and it only took them about a half hour. If my husband had been feeling good it would have took him about 2 hours it was worth the extra money. He was very professional and went over all the functions with us.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed the cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vince installed the cameras. I highly recommend Vince, He is very knowledgeable and caring.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    great installation of security cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great job at installing the security cameras. suggested good locations for cameras, and did perfect installations.

    I would recommend this to a friend