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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3377 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 3,377 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The geek squad is the best!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my cameras front and back quickly. I feel so safe now that I have the ring doorbell and cameras

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very impressed the way they worked, Organized, cleaned up in a timely manner. If I asked a question they were very professional and the point. Most of all the job was done well with very little problems.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Friendly and polite.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad arrived late in the day. He was very polite. Installed the security cameras and one of the cameras was making a buzzing noise. Because it was so late he was in a hurry to leave and we did not get a lot of instructions on how to use the security system. We were told that he would turn in to the company that the one camera needed to be replaced. So we made an appointment for an additional geek squad to come back out and replace it. However, when he came he did not have a replacement because it wasn't on his notes to bring one. We ask if he could adjust the directions for the cameras because we were not picking up very much movement and especially the areas that I was most concerned with. He did adjust. However we still are not getting the results needed for the cameras. We have decided these cameras are not working for us and now have an appointment for them to take them down and return them. The geek squad was very polite. However, we did not have good results with the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    RETURN TO CORRECT AMAZING

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nolan very knowledgeable, courteous and kind. Corrected previous Geek Squad mistakes

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Geek Squad did a great job !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did recommend someone who came up there and get a blink, doorbell and cameras. I told him that Geek did a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    True Professionalism & Dedication

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Telegraph with perfection from beginning till the end. Jon organized a well thought out Plan for me. Elianny explained the beautiful of it all, & Vincent stopped by & put everything in motion. EXCELLENT!!! Thank You !!!! Frankie

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Cameras everywhere!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am still adjusting the field and chime settings, but everything is working and I think it will be a helpful security for our home. Earlier we had an intruder and our doorbell camera video was used by the police.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Arlo Ultra 2 System installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent job of installation & network hook up. Would have been 5 star if they’d put the Solar Charging Panels where I told them to.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers called 30 minutes before arrival. They were friendly, courteous, and did a fine job installing the equipment. They explained everything and adjusted the cameras to give the correct view. Great job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers called 30 minutes before arrival. They were friendly, courteous, and did a fine job installing the equipment. They explained everything and adjusted the cameras to give the correct view. Great job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my cámaras excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent of Geek Squad installed my Blink cámaras, he was excellent , very professional and very quickly, I indicated where I want the cámaras and he did very very good. I am very happy with the services of Geek Squad , they have professional people .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the very BEST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SUPERB! These guys were beyond helpful, and when we ran into a little snag (in our case, the amazon screen we bought wasn't compatible with the eufy security cameras) they ingeniously found a way to make it work and has made smooth-sailing for all of us in our family!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Spot light was installed perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was very knowledgeable and helpful. She positioned the cameras perfectly the first time. She provided us with many useful steps & suggestions.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Camera are sharp

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These meet my purpose in a camera. I think the images are very sharp. The install is very easy and also very adaptable so you can choose any place to mount.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted the camera in the desired location, adjusted it for clear view, explained function. Friendly, professional, and willing to answer questions. Good experience.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE, LOVE, LOVE Geek Squad! Truly didn't NEED them to install the Arlo system, but it saved us the time. Our tech thoroughly explained everything and did not rush us - wanted to be sure we understood just how simple everything was. He was very helpful and it was a good experience.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great install by Cody. Arlo Security & Eero mesh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cody from geek squad was thorough, timely, respectul of my home and helpful. Wouldn't want anyone else to handle my installs. Would purchase again only if Cody could be requested for install.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Agent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted the camera and remounted three other ring cameras. Agent went beyond what was expected. I’ll keep total tech for a while

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Security Camera Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew called first thing in the morning and gave me a time frame, called 30 minutes before arrival and did a good install and set up of the cameras. Very professional and great communication.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad did a great job installing my cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were very professional and did a great job installing my cameras. They were very knowledgeable about the product and took the time to answer all my questions.

    I would recommend this to a friend