Customer Ratings & Reviews

The agent mounted my cameras where I asked, but didn't go over any of the features of the device with me. However, I feel that there should be SOME level of "figure-it-out-yourself" that needs to come with all electronic devices!

The agents called me 30 minutes before they came. They first discussed on where I wanted the cameras to be installed and they gave their feedback when asked and had me take my decision. Both cameras were installed exactly like we decided. Thanks.

Everything was set up in a neat and professional manner. Technician reviewed operation of all devices and insured all were working correctly before leave by.

We were very, very impressed with the Geek Squad man that installed our Ring system cameras etc. He explained it and answered all of our questions perfectly. We were very pleased with his thorough information and kind understanding of our questions.

I only purchased one Arlo camera for the front of the house and it is well worth the money. My only complaint is that it records everyone and every truck or car that goes by even though it's been adjusted to a certain footage. But it gives one a secure feeling.

Our Tech was knowledgeable, professional and courteous!

We opted to have Best Buy install and set up our security cameras instead of doing it ourselves. The cost is always worth the time and frustration we DON’T have to deal with every time we try a DIY. :) Always opt for them to do it. Totally worth it.

Vince installed the cameras. I highly recommend Vince, He is very knowledgeable and caring.

Great Arlo Cameras and the Geek Squad Installer Was Excellent. He Was Very Knowledgeable and Helpful In Explaining All Our Cameras.

This Tech guy installed our wireless cameras and was so patient with us. When we had trouble connecting to my spouse's phone, the Tech guy came back and fixed it for us right away. So great!

Geek squad is my favorite they do a great job with all our installation - very supportive and they give good advice - I will always recommend Geek squad over any 3rd party or thumb tack vendor

great but short clips. they need to be longer. sometimes skips motion segments

The magnet was not installed correctly in 2 cameras causing the cameras to fall and hit the ground I had to exchange it. They didnt talk enough or instruct about having to reset the cameras. Simply safe had to assist with that. Because the power cords were not attached in the beginning by them it resulted in more set up. Simply safe had to walk me through that.

Very nice and professional. They wore shoe coverings to not mess up my floors. Very communicative, explained the setup and how to use the cameras after they were done.

the tech called and gave us an estimated time of 1-3pm. He arrived at 1:45. He was very professional. He got to work and walked me through the installation process. After the installation was complete he showed me the different features that were provided and waited to make sure that I was satisfied with the features I wanted and that they were working properly. This was a great experience. The tech made me feel at ease because he did a masterful job of explaining everything to me. I am extremely satisfied with the service that he provided. Outstanding!!!!!

As usual Geek Squad showed up on time and installer was courtesy and helpful. The install went off without a hitch. The installer even called a few days later as follow to make sure everything was working well. Leopold was the installer! Highly recommend!

I never could’ve gotten up there to install those cameras and it didn’t take him long to install. it was explain to me how t hey worked with My cell phone

The technician installed my cameras and completed the set up and showed me how to use the app. He was very friendly, courteous, and explained the details of what he was doing.

Everything was attached, connected, up and running in under 2 hours. The cameras were placed to cover exactly the areas that I needed and did so in a timely manner, and showed me exactly how to check with my computer, laptop, cell phone, iPad,

The agent mounted and set up all five outside cameras and explained how to operate. He was so helpful and knowledgeable.