Customer Ratings & Reviews

My first set of of cameras did not work properly. Bestbuy continued to work on the issue and resolved the problem.

The guy arrived on time to do the installation of my Arlo Cameras, He was very knowledgeable about the cameras and where they should be installed outside. Afterwards, he showed me how to download the app. Then how to use the app for viewing the cameras outside.

Juan originally set up our system and he installed some more cameras. He knows what he is doing. He is the only one that keeps you updated and goes above and beyond. He is the only one that I would recommend to install everything.

Great Arlo Cameras and the Geek Squad Installer Was Excellent. He Was Very Knowledgeable and Helpful In Explaining All Our Cameras.

Everything was set up in a neat and professional manner. Technician reviewed operation of all devices and insured all were working correctly before leave by.

The reps did a good job of mounting the cameras and getting them started, but I'm not real pleased with the cameeras themselves.

Experts were friendly and knowledgeable. Helped set up orher appointments as well.

The agent mounted and set up all five outside cameras and explained how to operate. He was so helpful and knowledgeable.

the tech called and gave us an estimated time of 1-3pm. He arrived at 1:45. He was very professional. He got to work and walked me through the installation process. After the installation was complete he showed me the different features that were provided and waited to make sure that I was satisfied with the features I wanted and that they were working properly. This was a great experience. The tech made me feel at ease because he did a masterful job of explaining everything to me. I am extremely satisfied with the service that he provided. Outstanding!!!!!

The agent mounted my cameras where I asked, but didn't go over any of the features of the device with me. However, I feel that there should be SOME level of "figure-it-out-yourself" that needs to come with all electronic devices!

The agent was very professional and the outcome was a great success….and was very patient…really appreciate the service

We have never had a problem. Every time we have used the Geek Squad they’ve been very efficient and on time. They have installed security systems, TVs and sound systems for us and always have done an excellent job.

Great installation insight and also fixed on of our other solar ring batteries to get better sunlight. Super nice guy and very knowledgeable.

Our Geek Squad personnel were the nicest ppl we have had do our install and kept up with us throughout the ordeal and afterwards to boot...

the installation went well installer installed the cameras on the the house, installed software and explained the features. the only problem was the store employee didn't know how to set up the appointment and did not know what the service included.

great but short clips. they need to be longer. sometimes skips motion segments

The agents called me 30 minutes before they came. They first discussed on where I wanted the cameras to be installed and they gave their feedback when asked and had me take my decision. Both cameras were installed exactly like we decided. Thanks.

This Tech guy installed our wireless cameras and was so patient with us. When we had trouble connecting to my spouse's phone, the Tech guy came back and fixed it for us right away. So great!

Geek squad is my favorite they do a great job with all our installation - very supportive and they give good advice - I will always recommend Geek squad over any 3rd party or thumb tack vendor

Customer service was excellent. It took no time to install. Very knowledgeable and nice service men