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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3346 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 3,346 reviews
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Experts were great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Experts were friendly and knowledgeable. Helped set up orher appointments as well.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted the camera in the desired location, adjusted it for clear view, explained function. Friendly, professional, and willing to answer questions. Good experience.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my cámaras excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent of Geek Squad installed my Blink cámaras, he was excellent , very professional and very quickly, I indicated where I want the cámaras and he did very very good. I am very happy with the services of Geek Squad , they have professional people .

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Geek squad installed our cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our cameras were installed quickly. The setup was a breeze. The Nest cameras are better than the ADT ones, the quality is crisp and bright.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Security Camera Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew called first thing in the morning and gave me a time frame, called 30 minutes before arrival and did a good install and set up of the cameras. Very professional and great communication.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Cameras everywhere!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am still adjusting the field and chime settings, but everything is working and I think it will be a helpful security for our home. Earlier we had an intruder and our doorbell camera video was used by the police.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that did the install new exactly what they were doing and we’re in and out of my house in the minimal time. They took the time to show me how to work the ring app on my phone

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Old Fashioned Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent came an installed all of the Arlo security cameras within about 20 minutes. System was fully operational within 30 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Great, and Efficient Installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oscar was punctual, thorough, professional, and personable. He had great advice for camera placement, and angle, as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE, LOVE, LOVE Geek Squad! Truly didn't NEED them to install the Arlo system, but it saved us the time. Our tech thoroughly explained everything and did not rush us - wanted to be sure we understood just how simple everything was. He was very helpful and it was a good experience.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad: Expert installation of cameras/solar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents installed cameras and solar panels and connected to existing Ring app. All questions answered and agents were very efficient and friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Always professional and knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had no issues with Geek Squad. For whatever reason, if you are unable to install cameras yourself, then I recommend using Geek Squad. They were very patient with me when explaining all aspects of Ring cameras

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make sure you have it installed by The Geek Squad so you know everything works properly

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hiring the Geek Squad to set up our security system was the best investment! Everything was seamless, from their consultation on where to place the cameras, installation through to syncing everything on to our smartphones!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad set up my cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted and set up all five outside cameras and explained how to operate. He was so helpful and knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Professional Installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Arlo Cameras and the Geek Squad Installer Was Excellent. He Was Very Knowledgeable and Helpful In Explaining All Our Cameras.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a get job with installing our cameras.. fast and professional

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Cam install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed perfect and educated us on use. Asked where we wanted them

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    2d Geek Squad member more competent than 1st.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 1st Geek squad member, was not certain on the operation of the flood light. The 2d Geek squad member was more knowledgeable and explained the process and completed the installation.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional Camera Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was set up in a neat and professional manner. Technician reviewed operation of all devices and insured all were working correctly before leave by.

    I would recommend this to a friend