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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3316 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers commend the Wi-Fi Camera Install (Up to 2 Cameras) service for its quick installation, camera quality, and ease of use. The agents' knowledge and professionalism are also appreciated, along with the overall service provided. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities, as well as communication issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 3,316 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Geek squad installed our cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our cameras were installed quickly. The setup was a breeze. The Nest cameras are better than the ADT ones, the quality is crisp and bright.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very impressed the way they worked, Organized, cleaned up in a timely manner. If I asked a question they were very professional and the point. Most of all the job was done well with very little problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GS did a great install of ring outdoor cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted the ring cameras and they did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed camera.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very knowledgeable and helpful. Treated me like OK like an adult.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad did a great job installing my cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were very professional and did a great job installing my cameras. They were very knowledgeable about the product and took the time to answer all my questions.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since my husband sick I had Best Buy Tech install to cameras. He did a great job and it only took them about a half hour. If my husband had been feeling good it would have took him about 2 hours it was worth the extra money. He was very professional and went over all the functions with us.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Old Fashioned Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent came an installed all of the Arlo security cameras within about 20 minutes. System was fully operational within 30 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good customer Service. Workers patient and knowledgeable

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers called 30 minutes before arrival. They were friendly, courteous, and did a fine job installing the equipment. They explained everything and adjusted the cameras to give the correct view. Great job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers called 30 minutes before arrival. They were friendly, courteous, and did a fine job installing the equipment. They explained everything and adjusted the cameras to give the correct view. Great job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great install by Cody. Arlo Security & Eero mesh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cody from geek squad was thorough, timely, respectul of my home and helpful. Wouldn't want anyone else to handle my installs. Would purchase again only if Cody could be requested for install.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents got my cameras back on line and working great job

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Usually I would do this myself but didn't have the time. For the price it was a no brainer because of the convenience. The tech was on time and great to work with. Very knowledgeable and professional. Got my Eero and Ring cameras working in very fast time frame.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    True Professionalism & Dedication

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Telegraph with perfection from beginning till the end. Jon organized a well thought out Plan for me. Elianny explained the beautiful of it all, & Vincent stopped by & put everything in motion. EXCELLENT!!! Thank You !!!! Frankie

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Camera Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer performed job quickly and done with high level of quality.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad set up my cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted and set up all five outside cameras and explained how to operate. He was so helpful and knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two electrical technicians arrived and made a survey of the equipment and then where to place them. They were very informative and explained everything to me before starting the work. once all cameras were up they showed me how to operate the system. I was very pleased with the work.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Security Camera Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew called first thing in the morning and gave me a time frame, called 30 minutes before arrival and did a good install and set up of the cameras. Very professional and great communication.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that did the install new exactly what they were doing and we’re in and out of my house in the minimal time. They took the time to show me how to work the ring app on my phone

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    They did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew mounted all the cameras, and connected the WiFi.

    I would recommend this to a friend