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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3377 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 3,377 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    You did not install a t.v., it was the ring system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were very, very impressed with the Geek Squad man that installed our Ring system cameras etc. He explained it and answered all of our questions perfectly. We were very pleased with his thorough information and kind understanding of our questions.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Floodlight installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent replaced my Arlo Floodlight and added it back to my Arlo app. He was friendly and kept me informed during the installation.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Recommend having Geed Squad install your stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Tech had the cameras installed in very good time. His recommendation for camera placement was very valuable. He was very profession and got the work done quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job from Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad install ring solar panel outside did a great job. The tech was very helpful and friendly. Gave me a lot of advice on ring cam and batteries. I have had the geek squad in the past install my other ring cameras. Great service.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Arlo Camera - great and well worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only purchased one Arlo camera for the front of the house and it is well worth the money. My only complaint is that it records everyone and every truck or car that goes by even though it's been adjusted to a certain footage. But it gives one a secure feeling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service Completed as Promised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alex was an Excellent Solution Provider. Would have him install cameras again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Geek Squad install this with ease

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never could’ve gotten up there to install those cameras and it didn’t take him long to install. it was explain to me how t hey worked with My cell phone

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a get job with installing our cameras.. fast and professional

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Best decision

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We opted to have Best Buy install and set up our security cameras instead of doing it ourselves. The cost is always worth the time and frustration we DON’T have to deal with every time we try a DIY. :) Always opt for them to do it. Totally worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Geek Squad very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the cameras!! Iam getting a few more for my place. The guys that installed them were professional, and came back again to make sure everything was OK.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Technician

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman who came and installed our Blink security system was very knowledgeable, friendly and efficient! He discussed where the cameras should be placed for optimal security!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Cam install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed perfect and educated us on use. Asked where we wanted them

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation of Security Cams

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you to Mark for his service regarding the installation of two "Ring" cams. He was so friendly, patient, and very efficient. We appreciate the great customer service!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Top notch service by Geek Squad...again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As usual Geek Squad showed up on time and installer was courtesy and helpful. The install went off without a hitch. The installer even called a few days later as follow to make sure everything was working well. Leopold was the installer! Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Excellent crew

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was attached, connected, up and running in under 2 hours. The cameras were placed to cover exactly the areas that I needed and did so in a timely manner, and showed me exactly how to check with my computer, laptop, cell phone, iPad,

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service by a Geek squad member

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was very smooth. The tech knew what he was doing and was very cooperative. Excellent service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Blink Security Camera's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad guys arrived at the time they said they would be here. They installed my 2 Blink camera's and walked me through how to use my camera's from my cell phone. They were very pleasant and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Top Notch Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad were professional, timely, and very knowledgeable. They installed my cameras and walked me through everything I needed to know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD ASSESSMENT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NICE INFORMATIVE EMPLOYEE DID A GREAT JOB AND KEPT US INFORMED OF WHAT HE WAS DOING WITH OUR INPUT.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    James Klein

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kennedy and Logan were exceptional and very good at explaining the Arlo door bells.

    I would recommend this to a friend