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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3378 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 3,378 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Perfect installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always, the Geek guys did a perfect install. The price is a bargain for how long it takes. They know exactly what to do and how to overcome any technical obstacles. Don't waste your time doing yourself..these guys are the best!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad for Blink outdoor cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wyatt was exceptionally professional and courteous. He was extremely helpful in troubleshooting and answered all my questions about my Blink cameras.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Top Notch Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad were professional, timely, and very knowledgeable. They installed my cameras and walked me through everything I needed to know.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Daughter is happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I made this purchase because I was concerned about my daughter’s safety. Now she feels more confident in her surroundings because of the cameras. The instillation was professional and very detailed

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Awesome Installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Armor was very knowledgeable very helpful and patient he picked the perfect spots for my camera's and made sure they were set up on my phone and adjusted to the perfect angles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service as usual!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad arrived on time and installed the 3 items which I had purchased and explained how they functioned. Also helped set up our phones to view the camera and ring functions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring cameras and doorbell working as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received cameras and doorbell quickly. They were installed by GeekSquad and working as expected. Tech was very patience during setup and explained as necessary.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 4 out of 5 stars

    Knows his security stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman was so knowledgeable about security camera installation and was helpful in recommending something different.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Electronics quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did everything very well!!! Great job!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Dave provided excellent and helpful service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dave Shelley installed security cameras, mounted our TV and hid the wires behind the wall. He provided friendly, helpful assistance. He is an asset to the Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service by a Geek squad member

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was very smooth. The tech knew what he was doing and was very cooperative. Excellent service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were able to remove , install and realign everything as well as provide further explanation as to how to efficiently use the new technology

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Garage Door Opener with Cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad guys awesome. They did a good job in installing my garage doors with cameras. My garage door can be opened from anywhere, u can schedule door to be closed at certain times. It has all cool features. some times we forget to close garage door. this is cool we can close at any time. Earlier Best Buy sent Indepedent contractors to install, they have no clue how to install. Please mention for Geek Squad not Independent Contractors for Installation !!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Easy installation of my dashcam

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect. I dropped off my car, Troy installed the dashcam, let me know when he was finished, told me how it worked, and it does!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time for us using the Geek Squad and very happy we did. Very professional and friendly, with a good knowledge of the product they are installing.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad installation was great. It was a great job of showing how everything works and was very friendly. He was complete in everything he did, very knowledgeable about setup and installation. Mike was AWESOME.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    WI-FI Camera Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician installed my security camera quickly - He saved me a lot of time. He was pleasant and professional as well. It works great!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good people

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes yes yes they hooked these cameras up perfectly just were I wanted them they were super nice answered all my ? Did a great job overall and never hesitated about anyway? I had they knew the answer to everythi g about the camera

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    James Klein

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kennedy and Logan were exceptional and very good at explaining the Arlo door bells.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    installation was successful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the installation was completed in a satisfactory manner.

    I would recommend this to a friend