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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3346 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 3,346 reviews
  • Cons mentioned:
    Motion detection

    Rated 4 out of 5 stars

    almost good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great but short clips. they need to be longer. sometimes skips motion segments

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Garage Door Opener with Cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad guys awesome. They did a good job in installing my garage doors with cameras. My garage door can be opened from anywhere, u can schedule door to be closed at certain times. It has all cool features. some times we forget to close garage door. this is cool we can close at any time. Earlier Best Buy sent Indepedent contractors to install, they have no clue how to install. Please mention for Geek Squad not Independent Contractors for Installation !!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad professional in every way!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent technician who clearly explained where to install and how to use. A real professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad quickly and easily installed my camera.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and instructions by my techie were very clear. I will always use Best Buy and turn to the Geek Squad for help.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad came through!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Tech guy installed our wireless cameras and was so patient with us. When we had trouble connecting to my spouse's phone, the Tech guy came back and fixed it for us right away. So great!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Resolved Arlo problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were pleasant, knowledgeable and prompt.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installations are always on point...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my cameras where I asked, but didn't go over any of the features of the device with me. However, I feel that there should be SOME level of "figure-it-out-yourself" that needs to come with all electronic devices!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Recommend having Geed Squad install your stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Tech had the cameras installed in very good time. His recommendation for camera placement was very valuable. He was very profession and got the work done quickly

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is my favorite they do a great job with all our installation - very supportive and they give good advice - I will always recommend Geek squad over any 3rd party or thumb tack vendor

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Geek Squad very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the cameras!! Iam getting a few more for my place. The guys that installed them were professional, and came back again to make sure everything was OK.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    installation was successful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the installation was completed in a satisfactory manner.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Top Notch Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad were professional, timely, and very knowledgeable. They installed my cameras and walked me through everything I needed to know.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed my cam to set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person who he installed my cam and he did a great job and explaing how to use.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Ring camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was able to get it installed properly. It works great.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installer was excellent.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the installation went well installer installed the cameras on the the house, installed software and explained the features. the only problem was the store employee didn't know how to set up the appointment and did not know what the service included.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Job well done

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents called me 30 minutes before they came. They first discussed on where I wanted the cameras to be installed and they gave their feedback when asked and had me take my decision. Both cameras were installed exactly like we decided. Thanks.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Remarkable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely the best ever. Assisted in so many ways. You'd never find service better any where else.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation of Security Cams

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you to Mark for his service regarding the installation of two "Ring" cams. He was so friendly, patient, and very efficient. We appreciate the great customer service!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Clear viewing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very clear pictures wish I could afford 2 more of them.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad for Blink outdoor cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wyatt was exceptionally professional and courteous. He was extremely helpful in troubleshooting and answered all my questions about my Blink cameras.

    I would recommend this to a friend