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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3377 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 3,377 reviews
  • Rated 5 out of 5 stars

    Garage Door Opener with Cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad guys awesome. They did a good job in installing my garage doors with cameras. My garage door can be opened from anywhere, u can schedule door to be closed at certain times. It has all cool features. some times we forget to close garage door. this is cool we can close at any time. Earlier Best Buy sent Indepedent contractors to install, they have no clue how to install. Please mention for Geek Squad not Independent Contractors for Installation !!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional and well informed on product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time and notified me of arrival. Very professional and friendly. Took time to answer tech questions. Even followed up after a couple days to see if i had questions or concerns.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New no subscriptions security camera and doorbell.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quickly set up and tutored us on how to use. All I could ask for. The installers were friendly and neat.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed by security system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agent that installed my security system was very knowledgeable about the products and took the time to explain them to me and make sure the were aimed where I wanted them and cleaned up when he was finished.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad for Blink outdoor cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wyatt was exceptionally professional and courteous. He was extremely helpful in troubleshooting and answered all my questions about my Blink cameras.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Instal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service and installation were stellar. He knew his stuff and was quick and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Installation of home security camera system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was prompt and done correctly. We could have used more instruction on how to use the security camera system.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Camera Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer performed job quickly and done with high level of quality.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Easy installation of my dashcam

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect. I dropped off my car, Troy installed the dashcam, let me know when he was finished, told me how it worked, and it does!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad professional in every way!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent technician who clearly explained where to install and how to use. A real professional!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    installation was successful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the installation was completed in a satisfactory manner.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    camera install went well as intended.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some cameras were installed by 3rd party others by Geek Squad. I was far more impressed with the Geek Squad and in the future would perfer the Geek Squad

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad did great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted 3 security cameras. They were knowledgeable and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Awesome Installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Armor was very knowledgeable very helpful and patient he picked the perfect spots for my camera's and made sure they were set up on my phone and adjusted to the perfect angles.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were able to remove , install and realign everything as well as provide further explanation as to how to efficiently use the new technology

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents got my cameras back on line and working great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera and ring door bells

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional. Explained everything and showed how device works

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Dave provided excellent and helpful service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dave Shelley installed security cameras, mounted our TV and hid the wires behind the wall. He provided friendly, helpful assistance. He is an asset to the Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledge, polite, timely, never had a issue, will continue to use them.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Install of Ring camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers came on time and were able to complete the job without delay. They were able to answer my questions and had good customer service.

    I would recommend this to a friend