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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3377 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 3,377 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Daughter is happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I made this purchase because I was concerned about my daughter’s safety. Now she feels more confident in her surroundings because of the cameras. The instillation was professional and very detailed

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Cameras Installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras were installed and they are perfect. Thanks to Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 4 out of 5 stars

    Knows his security stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman was so knowledgeable about security camera installation and was helpful in recommending something different.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Remarkable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely the best ever. Assisted in so many ways. You'd never find service better any where else.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time for us using the Geek Squad and very happy we did. Very professional and friendly, with a good knowledge of the product they are installing.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Perfect installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always, the Geek guys did a perfect install. The price is a bargain for how long it takes. They know exactly what to do and how to overcome any technical obstacles. Don't waste your time doing yourself..these guys are the best!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    WI-FI Camera Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician installed my security camera quickly - He saved me a lot of time. He was pleasant and professional as well. It works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solar panel installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was very quick, efficient, and polite.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Arlo installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman that installed the cameras was very friendly and patient with all the questions we asked while was working on the installation. He went over everything about how the cameras worked.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Ring camera install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work by Geek Squad tech. Fast and knowledgeable

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Recommended ☆

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeksquad tech Arthur was exceptionally helpful and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    They did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew mounted all the cameras, and connected the WiFi.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed my cam to set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person who he installed my cam and he did a great job and explaing how to use.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad Blink installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent’s knowledge and professionalism is unparalleled!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Best Buy Sub Contractor installed WiFi Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sub contractor to Best Buy for WiFI Camera install and support was well knowledgeable with product and how to install properly.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Ring camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera gives you peace of mind. I'm also glad to belong to the Geek Squad. They did a great job installing my camera.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had several Wi-Fi cameras installed. Service has always been timely and installed properly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job with install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Listened carefully to my needs. Did the installation quickly and efficiently. Explained usage and answered questions. Just what I needed. No more, no less.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Super Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad individual who services our area is extremely knowledgeable and efficient in the installation of Best Buy technology.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT GEEK SQUAD INSTALL; SUPER "RING" CAMERA TECH

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ALLLEN DID A GREAT JOB OF MOUNTING THE (2) "RING" SECURITY CAMERAS:-). ABOVE ALL, I MUCH PREFER THE FINER DETAILS OF THE "RING" vs. "ARLO" MODELS, WHICH I'D HAD FOR SEVERAL YEARS, BUT ARLO NO LONGER SUPPORTED...MAKING THEM OBSOLETE:-(( MY ONLY RESERVATION IS THE 20' LENGTH OF OUTSIDE CABLE TO POWER SOURCE...LOOKS LIKE DANGLING BUNDLES OF CLOTHES LINE AT BOTH REAR AND FRONT ENTRANCES:-0

    I would recommend this to a friend