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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3377 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 3,377 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Should have been assigned to him from the beginnin

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad agent Joseph was efficient with installation. He had good product knowledge.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Installed My Cameras With Ease!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slater connected all 4 cameras and was very helpful on how they worked! Excellent customer service!! 5 ⭐️s & Thank You Again!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Resolved Arlo problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were pleasant, knowledgeable and prompt.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Ring camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was able to get it installed properly. It works great.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad installation was great. It was a great job of showing how everything works and was very friendly. He was complete in everything he did, very knowledgeable about setup and installation. Mike was AWESOME.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    very affordable installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was very informative. He mounted my devices and went over everything with me step by step.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad in stall both my cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t get there names but the two I had were understand helpful and answered all my questions they were in and out with out delays.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Fantastic Service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and Efficient install. Guyz came and took care of it without you knowing it. Then at the end they did a good briefing.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Clear viewing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very clear pictures wish I could afford 2 more of them.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Geek Squad installed my Blink wireless cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed my Blink wireless cameras and were very helpful in instructions and set up for my use.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my cameras and showed me how

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding service! Exceeded any expectations that I had

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OUT OF THIS WORLD EXCELLENT GEEK SQUAD SERVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Carl is the best Geek Squad person who has EVER helped us. He is very patient, informative and efficient. He is an excellent employee!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    geek squad is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad did an amazing job setting up our cameras! they were right on time, very professional and very quick. they also loved my dog and played with her in the yard☺️

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    So glad Best Buy offers this service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who installed my cameras did so with ease, including in the hard-to-reach places. Highly recommend getting this service with a purchase of security cameras!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good people

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes yes yes they hooked these cameras up perfectly just were I wanted them they were super nice answered all my ? Did a great job overall and never hesitated about anyway? I had they knew the answer to everythi g about the camera

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Ring Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my ring camera, in a good spot. He was very courteous and friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Knowledgeble tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had problem with a recent install. Called best buy. They replaced it. Now works great. Tech Carson knew his stuff. Happy happy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Made quick work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed my cameras quickly and walked me through setting them up, using them, potential problems and made sure I knew how to trouble shoot or find answers before leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my security system flawlessly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Geek Squad service. Can't say the same for the ARLO system they installed, but the service technician was helpful and really great.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs keep me informed about the install ; offer additional products. We purchase the additional products

    I would recommend this to a friend