Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3319 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers commend the Wi-Fi Camera Install (Up to 2 Cameras) service for its quick installation, camera quality, and ease of use. The agents' knowledge and professionalism are also appreciated, along with the overall service provided. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities, as well as communication issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 3,319 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our video cameras were installed from an IT perspective as well as mounting in an high impact, efficient manner. Great tech doing the work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera Install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service as always! ioewifiofjifoiefoiejfoi;;fnefn

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good people

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes yes yes they hooked these cameras up perfectly just were I wanted them they were super nice answered all my ? Did a great job overall and never hesitated about anyway? I had they knew the answer to everythi g about the camera

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Security

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and great installation.installation took less than an hour.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Camera issues

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beau is awesome. What a great tech. Caring, willingness and understanding. Takes great care with his customers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Camera Install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was knowledgeable, provided great service and came back out to make adjustments to the system.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Geek Squad rep!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service tech was one of the best that I have ever had! Took the extra time to make sure that we understood everything about our camera and their installation.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Blink camera

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera are great! They give the extra comfort of security. There is a side of our home that extremely dark. The camera has a light that shines when we ask "Alexa" to show that side of home.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Made quick work

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed my cameras quickly and walked me through setting them up, using them, potential problems and made sure I knew how to trouble shoot or find answers before leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great set up of Eufy system

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted & connected 4 cameras & the home base & they are all working great.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Arlo camera still isn’t working

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid a fee for my Arlo camera reinstall due to the camera being down 80% of the time. I had also purchased a solar panel with this camera. The technician came out and changed the battery and stated this should take care of the issue. Again, I informed him that I believe the camera was originally installed where there wasn’t proper sunlight for the solar panel. I have said all of that to say I paid a fee and my camera still isn’t charging or working properly.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Job!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came out to install exterior cameras. They knew exactly what they were doing; everything was set-up and installed in under an hour. Very professional and knowledgeable. Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Super installer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job. Installer had been with Geek Squad for many years. Consulted the location with us before final location

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connect techs.of Fort Atkinson installed 2 outside security cameras. Did an outstanding job on installation and explaining all the working details. Great customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing tech

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vivian is excellent!! Best tech I have met . She is expert on her job !

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    installed camers and stared

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was not able to connect all devices. need to return, and finish.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed Ring camera

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had both the Ring camera and the solar panel installed by the Geek Squad. I love that they are able to install items that would be difficult for me.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Element Electric installed my camera system very q

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job of installing cameras to outside of my house and setting them up for viewing on my monitor. Great communication them and they listened to what we wanted.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    GEEK SQUAD WORK

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AGENT DID A GOOD JOB!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    My Ring solar camera

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it’s great. The picture is crystal clear. I ❤️my new addition to my back yard

    I would recommend this to a friend