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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3377 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 3,377 reviews
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    GEEK SQUAD WORK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AGENT DID A GOOD JOB!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed our ring doorbell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kyle did an excellent job installing the devices. Explained it very well

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Excellent work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy câmara install service team fixed my 3 cameras are excellent service

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Arlo Camera Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great! Very Professional had our system up in no time.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional Installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was extremely pleasant and really respected my property and cleaned up behind himself. Thank you Omar for great service!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Security cameras installed by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were thrilled with our installation by Lucas. He was very efficient , qualified , knowledgeable , and neat.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Definitely worth it for the money and convenience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a no brainer...the person came and installed all my cameras within 1-2 hrs and explained to me the benefits of where I'm installing. I'll use them for any big installs I do.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Wireless Camera installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had two wireless security cameras installed in our home. The installer from the Geek Squad was very knowledgeable and efficient, as well as pleasant. The cameras are working fine and doing the job we wanted them to.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Camera Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was very professional. Took time to answer my questions and explain what was been provided. Was also very efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geeksquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agent was very knowledgeable about the ring system.He made the camera work on my phone and made it easy for me to understand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make sure you have it installed by The Geek Squad so you know everything works properly

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Installation of my Arlo Security system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad these Guys really know what they're doing and they ALL were vary Courteous and Respectful and Professional..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad quickly and easily installed my camera.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and instructions by my techie were very clear. I will always use Best Buy and turn to the Geek Squad for help.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    the cameras/spotlight are very good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There were no problems with the Agent installing them. He was very efficient and professional. Thank you Geek Squad for your services.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    None

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Camera was installed by a Bestbuy contractor. The contract Agent was very efficient, professional, delivered his work very well in a timely manner, cleaned up after work.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    My Ring solar camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it’s great. The picture is crystal clear. I ❤️my new addition to my back yard

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and great installation.installation took less than an hour.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Safe home.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had any problems. Very easy to use Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad was Amazing !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brandon Duval what is the agent who installed our camera and got it functioning. He also had to add modes to our Wi-Fi system and successfully installed those in our home to give us more power. He was excellent at what he did! We were so impressed with his knowledge and ability to fix the system when we needed help. He is an impressive part of the Best Buy team and a a great representative for them. Sue and Rudy Bayer

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    camera in stall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera in stall at my house he did a great job thanks

    I would recommend this to a friend