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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3377 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 3,377 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great for protection of property.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the cameras where we can converse with someone without having to go to the door. The alerts can be set at different sensitivities which is a great plus. I feel safer having these cameras on my property.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed our Arlo cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed the cameras and made sure they were positioned correctly. They also helped us set up the app on our cell phones and showed us how to use the app. Great service!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good work and just hope to get the job completed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aaron did a wonderful job picking out the recommendations on choosing the correct product for our needs. Likewise, Jeremy did a wonderful job installing the chosen equipment. However, the work is not finished. Jeremy said the doorbell camera was to good to be installed in our doorbell. He recommended a lesser doorbell camera. Therefore the work still needs to be completed. Could they help finalizing the installation?

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Geek Squad is EXCELLENT for RING CAMERA'S

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 4 ring outdoor camera's. Not being too tech savy Geek Squad came out hung up my camera's, set the app up on my phone and showed me how to use it. Excellent service .

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were extremely helpful in all aspects of installation, placement and use were thoroughly explained.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very efficient!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient knowledgeable highly recommend Work was professionally done and quickly Thank you

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Very professional and helpful!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The third-party installer was very helpful and professional. He made sure I knew how to operate the Ring app once the cameras were installed.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Geek Squad installed my cameras quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was knowledgeable and accomplished the installation fairly quickly and efficiently

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Camera installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and knowledgeable installers. Placed cameras where we wanted them.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional installer of security cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and explained how to work it. Made things very simple for me

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Wireless Camera Instalation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Tech did an excellent job of the installation. He then spent a lot of time with me, explaining how it all word, & how to use them.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Wireless Camera Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connected my Wireless Camera quickly. The installer was very friendly and knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Installed my Cameras Wuickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They showed up on time, did everything quickly, cleaned up afterwards and trained me. Excellent customer support!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Camera installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my cameras with so much ease, would recommend to anyone especially someone who isn’t familiar with installing or using cameras.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Knows Their Stuff!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable guy who worked very fast and made the camera install a breeze. Called to let me know he was on his way and he showed up at the scheduled time.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician installed 2 70 in TVs and a 32 as well as several cameras all within very good time. Very happy with my purchase and installs

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent who installed the device was great..explained everything and left his number in case we have any more questions..great service...

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Ring Camera Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vic was great. He suggested positioning which was better than where i wanted them and installed the cameras and solar panels very well.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed a ring doorbell camera. They were prompt, courteous and professional!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    So professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had several cameras to install. The technician was professional, kept me informed of his day as the install was in the afternoon, and very respectful.

    I would recommend this to a friend