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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3319 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers commend the Wi-Fi Camera Install (Up to 2 Cameras) service for its quick installation, camera quality, and ease of use. The agents' knowledge and professionalism are also appreciated, along with the overall service provided. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities, as well as communication issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 3,319 reviews
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Loved the Best buy services!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality! Very professional and educated on products.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Smooth Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad field agents were very knowledgable and helpful with camera installation. They made it really easy to pick out the camera locations.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad did a great job installing my cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed and connected my devices and explained how to use the app.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Love Geek Squad Techs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came out installed the Blink security cameras, arrived on time, installed where I asked, set up the system on my phone. The service tech was awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Perfect Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation went perfectly. It didn't take too long either

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job!!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Austin did an outstanding job installing and setting up our blink cameras!!!!!! Austin should be considered an asset to your company!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Nest versus ring

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Removed Google nest installed ring Doorbell camera. Ring is far better picture quality. 1 or 2 small glitches that That have been remedied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was quick and knowledgeable. I purchased the wrong camera and Ravi went back to Best Buy to purchase the correct camera and installed them.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Wireless Camera installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had two wireless security cameras installed in our home. The installer from the Geek Squad was very knowledgeable and efficient, as well as pleasant. The cameras are working fine and doing the job we wanted them to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good. Theyre helpful, and my issue was resolved easily.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    /Geek Squad Agent mounted the camera quickly and

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agent mounted my Ring in Spotlight camera at the perfect place for viewing my yardage.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    the cameras/spotlight are very good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There were no problems with the Agent installing them. He was very efficient and professional. Thank you Geek Squad for your services.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We upgraded camera to include light along with siren for better coverage. The geeks are very dependable and good follow through.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Professional installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was very professional courteous and prompt.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wireless Camera Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service and quickly completed! The team that came out were very courteous and practice CDC guidance. Thanks!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Cameras in Place!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our cameras were installed quickly and efficiently. The Geek squad made sure that we could see the pictures from the cameras on our phones and Amazon Echos....

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my camera's and solar panels with expertise. Great service. Thanks

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Best buy installers are the best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy installers never let me down. They care, they know what they are doing, and they get it all working perfectly. Wow, this sounds like an ad. It isn't. I wouldn't trust my house to anyone else.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Installed my Cameras Wuickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They showed up on time, did everything quickly, cleaned up afterwards and trained me. Excellent customer support!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My camera was installed in a timely manner.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my outdoor camera and it is great.

    I would recommend this to a friend