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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3346 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 3,346 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    /Geek Squad Agent mounted the camera quickly and

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agent mounted my Ring in Spotlight camera at the perfect place for viewing my yardage.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Camera installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time and did a good job installing camera and setting me up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring camera installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional. Installed quickly. Made sure everything works. They did a great job

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good work and just hope to get the job completed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aaron did a wonderful job picking out the recommendations on choosing the correct product for our needs. Likewise, Jeremy did a wonderful job installing the chosen equipment. However, the work is not finished. Jeremy said the doorbell camera was to good to be installed in our doorbell. He recommended a lesser doorbell camera. Therefore the work still needs to be completed. Could they help finalizing the installation?

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Alexa and camera set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks, excellent job. The tech were friendly, very knowledgeable and helpful. I was very pleased with the service.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great security.much more inexpensive than most. The quality of the picture is superb.plan to add to the system soon. Geek squad is great knowledgeable ....always is very satisfied with the system and service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician installed 2 70 in TVs and a 32 as well as several cameras all within very good time. Very happy with my purchase and installs

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Loved the Best buy services!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality! Very professional and educated on products.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Perfect Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation went perfectly. It didn't take too long either

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Wireless Camera Instalation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Tech did an excellent job of the installation. He then spent a lot of time with me, explaining how it all word, & how to use them.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Camera installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my cameras with so much ease, would recommend to anyone especially someone who isn’t familiar with installing or using cameras.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Wireless Camera Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connected my Wireless Camera quickly. The installer was very friendly and knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Geek Squad installed my cameras quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was knowledgeable and accomplished the installation fairly quickly and efficiently

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my camera's and solar panels with expertise. Great service. Thanks

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were extremely helpful in all aspects of installation, placement and use were thoroughly explained.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    RoosVelvet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were awesome but they left out how to take the 3rd Camera down.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed our Arlo cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed the cameras and made sure they were positioned correctly. They also helped us set up the app on our cell phones and showed us how to use the app. Great service!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Geek Squad is EXCELLENT for RING CAMERA'S

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 4 ring outdoor camera's. Not being too tech savy Geek Squad came out hung up my camera's, set the app up on my phone and showed me how to use it. Excellent service .

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Ring Camera Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vic was great. He suggested positioning which was better than where i wanted them and installed the cameras and solar panels very well.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent who installed the device was great..explained everything and left his number in case we have any more questions..great service...

    I would recommend this to a friend