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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3319 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers commend the Wi-Fi Camera Install (Up to 2 Cameras) service for its quick installation, camera quality, and ease of use. The agents' knowledge and professionalism are also appreciated, along with the overall service provided. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities, as well as communication issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 3,319 reviews
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Professional technician

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was so professional. He did his job very good and completely over the job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Didn't finish the first time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They weren't able to install one of the cameras because it wasn't charged. They said they would come back the next day but they didn't (even though I called them). So I had to schedule a new installation appointment for them to come back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Security Camera Installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected my cameras as I requested. I am very pleased with Geek Squad and will continue to use their services.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Andrew was great installing cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Andrew installed my camera's exactly where I wanted them and ensured I knew how to use them.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys from geek squad are awesome!!! I think they need a raise. Very professional and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cameras and TV issues.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not pleased with Best Buy n geeks getting addresses n tools to mount cameras at the correct location. Having to call back to install cameras. Delivery issues too.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Ring doorbell n camera install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went very quick and efficiently. The guy that installed explained everything to me n made sure it was hooked up to my iPhone n Alexa before he left. Well worth the $99. Very happy with install.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed camera quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, on time, good communication, cleaned the area and equipment after work was done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my Security Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Friendly and Helpful. Arrived on time and took his time setting my product up. Great Service!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Replacement appointment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was friendly and quickly installed the system then showed me how to use it

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Wireless Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent job. the installation was quick and the installers were friendly and full of information.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Camera Installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who came to install my cameras were great. Friendly, informative, installation was efficient.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good work and just hope to get the job completed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aaron did a wonderful job picking out the recommendations on choosing the correct product for our needs. Likewise, Jeremy did a wonderful job installing the chosen equipment. However, the work is not finished. Jeremy said the doorbell camera was to good to be installed in our doorbell. He recommended a lesser doorbell camera. Therefore the work still needs to be completed. Could they help finalizing the installation?

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician installed 2 70 in TVs and a 32 as well as several cameras all within very good time. Very happy with my purchase and installs

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Arrived on time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a great job with the installation with the outside camera

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Camera installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my cameras with so much ease, would recommend to anyone especially someone who isn’t familiar with installing or using cameras.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Wireless Camera Instalation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Tech did an excellent job of the installation. He then spent a lot of time with me, explaining how it all word, & how to use them.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Wireless Camera Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connected my Wireless Camera quickly. The installer was very friendly and knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Ring Camera Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vic was great. He suggested positioning which was better than where i wanted them and installed the cameras and solar panels very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dakota and Terry are professionals. Great team.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect service. The service and efficiency of this team is great. Everything explained and done right the first time. Thank you.

    I would recommend this to a friend