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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3319 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers commend the Wi-Fi Camera Install (Up to 2 Cameras) service for its quick installation, camera quality, and ease of use. The agents' knowledge and professionalism are also appreciated, along with the overall service provided. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities, as well as communication issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 3,319 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with my Ring Cameras. Will probably invest in another solar panel.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Geek Squad installed my cameras quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was knowledgeable and accomplished the installation fairly quickly and efficiently

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent who installed the device was great..explained everything and left his number in case we have any more questions..great service...

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Alexa and camera set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks, excellent job. The tech were friendly, very knowledgeable and helpful. I was very pleased with the service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The best customer service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad does everything for you. Prompt, efficient and always very nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were very personable, professional and knowledgeable about the installation of my Ring cameras.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were extremely helpful in all aspects of installation, placement and use were thoroughly explained.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Geek squad was fast and sufficient at nstalling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These camera's are absolutely wonderful,the clarity is perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great security.much more inexpensive than most. The quality of the picture is superb.plan to add to the system soon. Geek squad is great knowledgeable ....always is very satisfied with the system and service.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Geek Squad is EXCELLENT for RING CAMERA'S

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 4 ring outdoor camera's. Not being too tech savy Geek Squad came out hung up my camera's, set the app up on my phone and showed me how to use it. Excellent service .

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Knows Their Stuff!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable guy who worked very fast and made the camera install a breeze. Called to let me know he was on his way and he showed up at the scheduled time.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Camera system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wesley did a great job recommending and installing our Arlo cameras. We really like them.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed our Arlo cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed the cameras and made sure they were positioned correctly. They also helped us set up the app on our cell phones and showed us how to use the app. Great service!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very please with my agent. He was very professional and his knowledge of how to fix my TV was equally impressive.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Arloinstalltion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice representative. Prompt easy installation. Listen to requests and helpful with questions.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Ring Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was smooth. The staff really new what they were doing.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    So professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had several cameras to install. The technician was professional, kept me informed of his day as the install was in the afternoon, and very respectful.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed all my ring gear quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received this service free as a perk of total tech membership. Highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed my camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very very good job, I’m happy and day thanks you for everything

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Fast, on time and reliable install team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Updates on the time the install team would arrived were constantly provided. Once the team arrived everything was done very fast and the team made sure to explains all aspects and answer all my questions

    I would recommend this to a friend