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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3346 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 3,346 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad did a very good job!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a very good job installing my camera. They answered all my questions and made sure I was satisfied before they left.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Arrived on time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a great job with the installation with the outside camera

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Average install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very easy to put the camera up. The reception wasn't clear. When I asked why not, I didn't really get an answer. It turns out my WIFI signal wasn't strong enough and I need a booster. He should have known that and advised that. Also, he should have advised getting a solar panel for the battery, rather than having to get on a ladder to change the battery regularly. He apparently didn't know much about the product.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought cameras and were mounted very professional. Scheduling people were not so efficient. Took a month for them to get appointments correct. It became very frustrating.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Didn't finish the first time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They weren't able to install one of the cameras because it wasn't charged. They said they would come back the next day but they didn't (even though I called them). So I had to schedule a new installation appointment for them to come back.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    security cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hit or miss. In this situation, it was a hit. They knew what they were doing they were on time and nice.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The best customer service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad does everything for you. Prompt, efficient and always very nice.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Camera system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wesley did a great job recommending and installing our Arlo cameras. We really like them.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Geek Squad installed my cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed two wireless outside cameras, then made sure they were set up on my phone so I could monitor activity in my drive way and in the back of my house also.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Good work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers new their job and then some. Super knowledgeable and polite.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very pleased with camera system and install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a great experience with the Neil from the Geek squad who installed my system. He was here all day and was very meticulous in his prep and worked with me to find the best solution for my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed all my ring gear quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received this service free as a perk of total tech membership. Highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Showed up on time, actually tried to come a day early but I wasn't available. Work done quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Put the best default camera angle values.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Job very knowledgeable tech. Put cameras optimal locations, programmed them perfectly. Thanks

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Security Cameras done quickly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Justin did a great job I would call geek squad back should I need additional services

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek squad couldn’t have done a better job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted cameras, connected to tv & phone, and did a great job of showing how to use. Friendly & professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed my ring doorbell and security system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a great job and was super helpful explaining everything and trying to accommodate my time schedule. Thanks so much!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Geek squad was fast and sufficient at nstalling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These camera's are absolutely wonderful,the clarity is perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Geek Squad performs excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted and installed all of my cameras and did an excellent job. They explained how to use them and were very patient and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad installed ring doorbell and also ring camera in back of house. The geek squad was very professional and friendly

    I would recommend this to a friend