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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3319 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers commend the Wi-Fi Camera Install (Up to 2 Cameras) service for its quick installation, camera quality, and ease of use. The agents' knowledge and professionalism are also appreciated, along with the overall service provided. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities, as well as communication issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 3,319 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Would suggest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did such a good job I ended up out of a relationship.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great for protection of property.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the cameras where we can converse with someone without having to go to the door. The alerts can be set at different sensitivities which is a great plus. I feel safer having these cameras on my property.

    I would recommend this to a friend
  • Cons mentioned:
    Communication

    Rated 1 out of 5 stars

    Nestcam Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was to install a nestcam on the outside of my house. I told them I wanted to run the cable from the camera into my attic and then down into my garage where it could be plugged in the AC outlet. I explained this to the operator when I called to request service and was told this was not a problem, that it would cost $130 plus tax and that I would be completely happy with the job, or I could get a refund. When the technician arrived, he mounted the camera very easily onto the soffit of my roof with 2 wood screws, something I could have done myself in 5 minutes, He then told me there was no way he could run the cable thru my attic and he had no experience doing so. He said he was sorry and then left. I called and tried to get someone to fix the problem and was told that a manager would have to come out and access the work and that it would cost an additional $50 just to look at the job. I declined and now I must take the camera down every 2 months to charge it. I am very unhappy with the Geek Squad, they don't honor their proposals and offer no you no consolations.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Very professional and helpful!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The third-party installer was very helpful and professional. He made sure I knew how to operate the Ring app once the cameras were installed.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad did a very good job!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a very good job installing my camera. They answered all my questions and made sure I was satisfied before they left.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Showed up on time, actually tried to come a day early but I wasn't available. Work done quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Basic home security installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician knows exactly what he was doing.. answered all of our questions and made great recommendations. Very pleased with service visit!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job Geek Squad installing my Ring camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly help and mounted my Ring camera into our brick exterior without issue.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Put the best default camera angle values.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Job very knowledgeable tech. Put cameras optimal locations, programmed them perfectly. Thanks

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Good work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers new their job and then some. Super knowledgeable and polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Manager

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay we appreciated the service after long waiting

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    I was very please with the service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and kind. It was installed so fast!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    The geek squad had 5 star service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service skills. The service was outstanding. The cameras work great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek squad couldn’t have done a better job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted cameras, connected to tv & phone, and did a great job of showing how to use. Friendly & professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did the job as requested in a quickly time. Never let the stop.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed a camera system with ease

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad in Sioux City, IA did an amazing job with installation at my property!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek installed my garage door camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my garage opener and camera and he did excellent job . Much appreciated

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    security cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hit or miss. In this situation, it was a hit. They knew what they were doing they were on time and nice.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’re happy with the camera but wish I had an 180 degree view

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought cameras and were mounted very professional. Scheduling people were not so efficient. Took a month for them to get appointments correct. It became very frustrating.

    I would recommend this to a friend