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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3346 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 3,346 reviews
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    James is a super Geek Squad representative

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    James answered all our questions very clearly and succinctly. We have been pleased every time James has been in our home for the Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Ring Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was smooth. The staff really new what they were doing.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’re happy with the camera but wish I had an 180 degree view

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good cameras for my first.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I would have known they had to be taken down to charge every time. But other than that they’re good. Plus the tech was great.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Arlo camera install

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad agents installed and demonstrated the use of the camera system professionally and answered all my family’s questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed our security cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    competent crew that was cordial and got the job done with minimum hastle

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Fast and efficient

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installer was very knowledgeable, fast and open to my recommendations. Had my cameras panels up and charging in no time. Was careful throughout my home and cleaned up after himself.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Solar Hookup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t want to have metal tubes showing on my backyard wall. This allowed for my cámara to be hooked up and with a clean look.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Camera Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was knowledgeable, provided great service and came back out to make adjustments to the system.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job Geek Squad installing my Ring camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly help and mounted my Ring camera into our brick exterior without issue.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service with installation. Very helpful in instructions and placement. Coverage is clear and just what I had hoped for. Clemente was very efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed my camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very very good job, I’m happy and day thanks you for everything

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    installed camers and stared

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was not able to connect all devices. need to return, and finish.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    The geek squad had 5 star service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service skills. The service was outstanding. The cameras work great.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek installed my garage door camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my garage opener and camera and he did excellent job . Much appreciated

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ricardo Call the let me know he will be here in 35 minutes and he arrived on time. He got the job done in a timely manner and he was very knowledgeable. I would recommend him to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed a camera system with ease

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad in Sioux City, IA did an amazing job with installation at my property!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He did a great job putting it up, he had to r/s to the next day from the original appt, but he showed up on time for that

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Would suggest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did such a good job I ended up out of a relationship.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Ring and Spotlight Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my ring doorbell and spotlight camera quickly! He also gave me great tips and tricks for the longevity of my ring system/ setup.

    I would recommend this to a friend