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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3377 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 3,377 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Worth every penny.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More than adequate quality combined with ease of use as well as installation made this a no brainer purchase.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Simply the Best, Better than All The Rest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did an excellent job placing my camera in the right place. They were very knowledgeable and helpful!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad did great installing my security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great. They were very capable and helpful. They did the job in a timely manner.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed my camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very very good job, I’m happy and day thanks you for everything

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Total Tech installed my Arlo Cameras with ease!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my cameras and connected them to the base station. They explained how it works and is it up and running just fine. Thanks for your help

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ring cameras install

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy did a great job and explained everything to me on how the system works and helped me with down loading the app needed.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Security camera install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad install went as well as expected!! Definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very informative pleasant explained everything professionally and educated

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Security install by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent installed cameras, door lock and connected all including smart thermostat to Google Home.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Would suggest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did such a good job I ended up out of a relationship.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Geek Squad install of Camera's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents of GS perfectly placed the camera' s in our home giving us added security.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Outdoor cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service technician was fantastic with the camera installation and was very patience with answers to all of my questions.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did the job as requested in a quickly time. Never let the stop.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great camera for a beginner.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Watched for months waiting on the price to go down.Went down on cyber Monday from $499.00 to $299.00.Excellent purchase.Great starter camera’s.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    camera installed professionally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agents mounted my cameras and hooked up.wires were hidden and tacked to wall.helped with internet connections.very professional great job

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Swuad repaired the camera quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent adjusted the outdoor Ring camera. She did an excellent job. Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Two cameras were installed quickly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two cameras were expertly installed giving me a perfect view of all the windows and doors that I wanted covered.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Sean from Geek Squad installed our cameras quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sean installed 3 nest cameras. He was vey knolwedgable and extremely polite.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Security System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Swann system provides excellent pictures and I really appreciate the fact that it is wired so I have no batteries to change! The installer, Alex, made excellent recommendations.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great camera/App could be better

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cameras are just what I was looking for. The app could work better. Frequently says offline yet alerts when there is motion so it can't truly be offline. Kicked me totally out 1 day & kept saying email or password was wrong but when I signed in using husband's email with the same password it allowed me to sign in. But kept kicking us out because 2 people can't be signed in under same login. Uninstalling didn't work so I eventually had to change my password. Annoying

    I would recommend this to a friend