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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3347 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 3,347 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy tech did a good job of installing our 2 wireless cameras in a reasonable time. He made sure we were comfortable with cameras and answered any questions we had before he left.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit almost no interpretation in recording just the time it takes to change batteries piece of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your team member was on time, professional and courteous. He exceeded my expectations and will use your services again in the future.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Geek Squad was efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a good job, however the product is not good. The battery dies every other day and I was told I would only have to change it every six months.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my cameras and they did an outstanding job. They wore mask and went right to work. They explained everything and the process went well.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did the job as requested in a quickly time. Never let the stop.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very informative pleasant explained everything professionally and educated

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad did great installing my security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great. They were very capable and helpful. They did the job in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Watch a Thief Ring Camera Yeah

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Services 24/7 days week and counting safety comes first Yeah…..

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    I was very please with the service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and kind. It was installed so fast!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Manager

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay we appreciated the service after long waiting

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Nice guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These two guys were friendly and put me at ease. They knew their what to do and even gave me a couple of lessons.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great set up of Eufy system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted & connected 4 cameras & the home base & they are all working great.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Install my ring cameras and solar panels

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a very professional job with my order. They were on time, courteous, efficient and very knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Worth every penny.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More than adequate quality combined with ease of use as well as installation made this a no brainer purchase.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Simply the Best, Better than All The Rest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did an excellent job placing my camera in the right place. They were very knowledgeable and helpful!

    I would recommend this to a friend
  • Cons mentioned:
    Communication

    Rated 1 out of 5 stars

    Nestcam Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was to install a nestcam on the outside of my house. I told them I wanted to run the cable from the camera into my attic and then down into my garage where it could be plugged in the AC outlet. I explained this to the operator when I called to request service and was told this was not a problem, that it would cost $130 plus tax and that I would be completely happy with the job, or I could get a refund. When the technician arrived, he mounted the camera very easily onto the soffit of my roof with 2 wood screws, something I could have done myself in 5 minutes, He then told me there was no way he could run the cable thru my attic and he had no experience doing so. He said he was sorry and then left. I called and tried to get someone to fix the problem and was told that a manager would have to come out and access the work and that it would cost an additional $50 just to look at the job. I declined and now I must take the camera down every 2 months to charge it. I am very unhappy with the Geek Squad, they don't honor their proposals and offer no you no consolations.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Swuad repaired the camera quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent adjusted the outdoor Ring camera. She did an excellent job. Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Geek Squad install of Camera's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents of GS perfectly placed the camera' s in our home giving us added security.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Sean from Geek Squad installed our cameras quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sean installed 3 nest cameras. He was vey knolwedgable and extremely polite.

    I would recommend this to a friend