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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3348 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 3,348 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad vey helpfull

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did an excellent job and helped me understand how to use it

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Greek squad installed by Ring camera and bell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent that installed by Ring door bell and camera in the back did a very good job. And how I know this ? Everything works! Perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation of ring door bell and camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mike installed my front door ring, he was professional and knowledgeable. Provided information on installing additional camera to protect my home. Awesome experience

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installation. the tech called before he arrived, was professional, courteous , and knowledgeable on the product.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very professional

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians were friendly and took time to explain how to work installed cameras. They were a little later than my initial phone call but all in all I would highly recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad fixed my Orbi mesh network

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted two of my tv’s and helped me get connectivity for my camera system and WiFi in my upstairs bedrooms. The techs u had were great and super knowledgeable

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Security install by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent installed cameras, door lock and connected all including smart thermostat to Google Home.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    best security cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the Arlo cameras, with the ring doorbell. They are working very well with each other. I would recommend these to friends and family.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The Geek squad did a excellent job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was on time , they called just before coming , and did a excellent job installing the entire Arlo camera system . I could not be happier !

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Camera and Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelente camera and Tv the best Good service Go to buy Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Camera mounted and solar panel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek mounted the two outside cameras plus the solar panels. The camera are working very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up our camera system.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful, efficient and made us feel important.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Security Cameras

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad mounted the cameras and solar panels exactly how I wanted them. They stayed on the job until I was completely satisfied. Kudos to agent Art for the excellent job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Security camera install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad install went as well as expected!! Definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Cameras installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my cameras exactly as I wanted them done and set everything up for me

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad outdoor security camera install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my new Wi-Fi outdoor cameras, did a great job and were very knowledgeable

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Bra cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are real good!!!they work good and you can see everything clear

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was quick and knowledgeable. I purchased the wrong camera and Ravi went back to Best Buy to purchase the correct camera and installed them.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Outdoor cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service technician was fantastic with the camera installation and was very patience with answers to all of my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vivian is excellent!! Best tech I have met . She is expert on her job !

    I would recommend this to a friend