Customer Ratings & Reviews

Two cameras were expertly installed giving me a perfect view of all the windows and doors that I wanted covered.

The Geek Team Players Y'all Sent Out Where Very Knowledgeable, Kool Lil Dude & Lil Lady

My service was great, but if they are lined up on the day then they might rush you on not doing certain things but other than that they are pretty good.

Watched for months waiting on the price to go down.Went down on cyber Monday from $499.00 to $299.00.Excellent purchase.Great starter camera’s.

The cameras are just what I was looking for. The app could work better. Frequently says offline yet alerts when there is motion so it can't truly be offline. Kicked me totally out 1 day & kept saying email or password was wrong but when I signed in using husband's email with the same password it allowed me to sign in. But kept kicking us out because 2 people can't be signed in under same login. Uninstalling didn't work so I eventually had to change my password. Annoying

The Swann system provides excellent pictures and I really appreciate the fact that it is wired so I have no batteries to change! The installer, Alex, made excellent recommendations.

Great resolution and picture quality. Very good quality on the night images. Highly would recommend it.

Our installers were great. They were knowledgeable and efficient.

Total tach was worth for all the service we get including installation!

Vernon was prompt and did an excellent job installing the security cameras. He was thorough and ensured our satisfaction with the placement of the cameras.

No matter what, throughout the entire process, make sure you watch their work. They are good, but there are a lot of working parts to getting an install right. The installer may say they understand your instructions, but chances are, they will march to the beat of their own drum unless you explain it perfectly before and throughout the process. I HAD TO CALL THEM BACK TO REFINE THE INSTALL. OVERALL, I AM HAPPY WITH THE VALUE.

Installer did an excellent job installing cameras and ensuring that they were in perfect working order.

I appreciate the home service done by The Geek Squad. The are always professional and helpful. I would always rate them as excellent in every category.

the installer was able to installs my two cameras in no time

The cameras were good quality I purchased 5 pack, the only thing is the battery dies quickly.

The agent suggested better locations for the cameras that we had initially proposed. Helped understand how to set up web access

Excellent service installation of security cameras for seniors.

Really nice and helpful young men. No complaints about this service!

The Geek Squad mounted all 8 of my security camera's and I could not be happier how they are working

This job was subcontracted as Best Buy did not have anyone available in the coming weeks to install my cameras. It was a young gentleman that showed up and I don’t think he’d ever installed this product before. He kept asking me what to do and I felt like I should have just done it myself. When everything was finally done, it worked great but still needed to be adjusted some more.