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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3349 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 3,349 reviews
  • Rated 5 out of 5 stars

    Ceasar did a great job installing my ring cameras!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ceasar came out on September 1 to install 5 ring cameras. He did a wonderful job. Took the time to work with me to place the cameras for best coverage. He also explained in detail the different functions of the cameras. We walked through each camera and did a full test of the lights, speakers, microphone, and siren. He was patient in answering all of my questions as well! He was great and totally professional and informative.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Quick installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was great, on time and the technician was very knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed cameras hard wired.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents installed and connected all 4 cameras and good coverage from the cameras at my home.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Friendly!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to schedule and get it to work. Just not too many appointments availble

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Experience So Far!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was simple and clean and took all of about 20 minutes. The product has been better than advertised so far!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Seeing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. They took their time and did it right.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stewart set up and made sure it was viewing the areas I wanted to watch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Security Camera Installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected my cameras as I requested. I am very pleased with Geek Squad and will continue to use their services.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Ring Camera installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ring Camera installation was done quickly , neatly and everything was explained clearly to us regarding how to use the system.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Geek squad installers. Polite knowledgeable

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    GEEK SQUAD INSTALLED SECIRITY CAMERA

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that installed our security camera were top-notch professionals. They were EXCELLENT.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad Security Camera Install - Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great. Knew just what they were doing and got to work. I will be using them again in the future for best buy purchase set ups.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad mounted a camera and solar panel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initial set up didn't work correctly. The second geek squad attempt worked perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mine to you, for the cameras were melted on my front porch and back patio. Both were adjusted for maximum viewing of all my doorways as well as most of my patio, part of my backyard and the front walkway and lawn areas. He took the time to check it all out show me how it worked and get the best angles for viewing. I appreciated the professionalism and the help because I am definitely a non-techie.! Thanks Geek Squad!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    To thumbs up great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very fast setting the simplysafe 2 way audio cameras.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy install was on time and they did a great job

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Camera Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs did a good job of mounting my cameras around my home. I appreciate the work they did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera se up in front of house.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had prompt service and they even helped us find our charger to charge up the two cameras. They were very helpful and worked quickly. Fred

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    INSTALLED QUICKLY!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Tech mounted my cameras and hardware. He was very knowledgeable. He told us the exact spots to highlight!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent employee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy employee came And listen to my concerns or questions installed my device quickly. He was very polite and professional and respectful.

    I would recommend this to a friend