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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3377 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 3,377 reviews
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Eufy camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the cameras so far and I would definitely recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The cameras were installed perfectly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service! Attentive, kind, and knowledgeable. Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Geek Squad Did Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A Geek Squad member installed the four security cameras in my apartment. He was super knowledgeable, polite, and friendly. The cameras are working perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Camera Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers mounted my camera professionally. They were on time and did a clean job of doing it. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mine to you, for the cameras were melted on my front porch and back patio. Both were adjusted for maximum viewing of all my doorways as well as most of my patio, part of my backyard and the front walkway and lawn areas. He took the time to check it all out show me how it worked and get the best angles for viewing. I appreciated the professionalism and the help because I am definitely a non-techie.! Thanks Geek Squad!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    I absolutely recommend geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad were great,and knew exactly what to do.I would recommend using the geek squad.You can do it yourself,but for what they charge to come out and hook everything,its worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Arlo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs did a very good job installing my cameras around my home. I appreciate their work.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad mounted a camera and solar panel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initial set up didn't work correctly. The second geek squad attempt worked perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stewart set up and made sure it was viewing the areas I wanted to watch

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    like the cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we had cameras installed by geek squad , the gentleman that installed the cameras was very nice and explained how the system works, very pleased with the installation.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Perfect Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, Perfect installation! They were insformative of use. Exactly what we needed

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jesse was very professional and knowledgeable. He answered all of our questions. We would highly recommend getting the cameras installed by the Best Buy Geek Squad team.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Happy with Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad's Ring camera and solar panel installation went very smoothly and cleanly, and everything is working great.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Camera set-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The contractor installed my camera and I was happy with the installation.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    RoosVelvet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were awesome but they left out how to take the 3rd Camera down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good customer Service. Workers patient and knowledgeable

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera meets my security needs. The installation was done by the Geek Squad and it was done very easily.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    GEEK SQUAD INSTALLATION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had GS install cameras indoors and outdoors, all without a hitch. Showed them where I wanted them, and they installed and made software additions to ARLO software.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick and complete

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech came out and completed the installation very quickly. I am happy with my system now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Install Job by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had Geek Squad come out to install our outdoor Arlo cameras, camera-charging solar panels and video doorbell. The lead guy definitely knew what he was doing and got everything up-and-running despite running into several issues along the way. And, even though it started to lightly rain a couple of times, they pushed ahead and finished the install. I was very impressed by the group of 3 and I've had zero issues with everything they installed.

    I would recommend this to a friend