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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3319 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers commend the Wi-Fi Camera Install (Up to 2 Cameras) service for its quick installation, camera quality, and ease of use. The agents' knowledge and professionalism are also appreciated, along with the overall service provided. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities, as well as communication issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 3,319 reviews
  • Rated 5 out of 5 stars

    Best service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    >> great service that works great. highly recommend <<

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent geek squad service. I never have any issues with the geek squad service. I highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were very nice and provided good information. I was happy with the install.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Love her

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing service - will make up reasons for her to come back lol

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Warren from Geek Squaf mounted our cameras efficie

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent, Warren, mounted our cameras with precision and dilligence. We were pleased with his overall work ethic.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my 2 outdoor cameras.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my 2 outdoor cameras, set the system up on my cell phone & explained everything very well!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ring spotlight camera was installed quickly and any questions I had were answered.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Arlo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs did a very good job installing my cameras around my home. I appreciate their work.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Subcontractors installed our cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer installed security cameras and did a neat job. Was helpful and friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Geek Squad knowledge.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Squad members knew their stuff. Did a bang up job.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Top Rate Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very excellent and knowledgeable and considerate Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Good Customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service Tech was outstanding, and knowledgeable job well done

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Security camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed security camera. Agent installed quickly and was pleasant and explained her every move

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Geek Squad Did Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A Geek Squad member installed the four security cameras in my apartment. He was super knowledgeable, polite, and friendly. The cameras are working perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad service contractor was in & out in mins

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician came ro install my 1 camera. He was so precise & knowledgeable. Made it look so easu to install

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Pretty Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not bad sometimes need some urging to do the right thing but usually pretty good.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a very professional installation and gave us instruction on the use of the system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was great and done quickly. Everything was explained and tested for great results. Thank you

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Blink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted and set up everything. So far very happy with this system.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    like the cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we had cameras installed by geek squad , the gentleman that installed the cameras was very nice and explained how the system works, very pleased with the installation.

    I would recommend this to a friend