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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3377 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 3,377 reviews
  • Rated 5 out of 5 stars

    Geek squad installed all three cameras.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All three camerals are working.Wish the doorbell was working.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great cameras installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Indtalled cameras carefully and did an awesome job

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    installed camers and stared

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was not able to connect all devices. need to return, and finish.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cameras and TV issues.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not pleased with Best Buy n geeks getting addresses n tools to mount cameras at the correct location. Having to call back to install cameras. Delivery issues too.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed cameras quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the cameras to all of my devices. Great service. I would recommend this to everyone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Overall OK, a fair amount of miscommunication.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crew worked well together, very polite. Explained everything thoroughly. Made sure everything worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was quick and knowledgeable. I purchased the wrong camera and Ravi went back to Best Buy to purchase the correct camera and installed them.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Top Rate Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very excellent and knowledgeable and considerate Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs that did my work did a great job. Gave some suggestion on things to change. My install turned out better than I orginally planned.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Blink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted and set up everything. So far very happy with this system.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Love her

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing service - will make up reasons for her to come back lol

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Security camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was quick and efficient, answered all my questions about the new equipment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Camera Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was knowledgeable, provided great service and came back out to make adjustments to the system.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Ring cameras installed by geek squad tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service tech did a great job with installing my cameras in the best locations to capture a view from all directions.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great to see the outside of my home from inside!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were on time and very courteous. Placed my cameras in the most efficient way and made sure they were hidden from plain site.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Arlo camera install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was polite and efficient. Showed me how to use the devices and we worked through where to put them. I would recommend their service

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Good Customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service Tech was outstanding, and knowledgeable job well done

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    some of your agents ok, others SO,so Not going into a lot of detail, because i've never won a gift card for any amount from Best Buy ever.has anyone ever WON? not sure if i would recommend geek squad service

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Cameras!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras are perfect for my needs. The technician was really skilled and worked with me to get the cameras set up.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Geek Squad did an excellent job installing.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer did an excellent jobinstalling the cameras and explaining how to download to the phone and tablet. Cameras show excellent pictures.

    I would recommend this to a friend