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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3319 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers commend the Wi-Fi Camera Install (Up to 2 Cameras) service for its quick installation, camera quality, and ease of use. The agents' knowledge and professionalism are also appreciated, along with the overall service provided. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities, as well as communication issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 3,319 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad gets an A+

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two agents that came out mounted both my televisions with no problem and did the same with my spot light. They even showed me how the ring app works.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Fixed security camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was knowledgeable and quickly fixed the issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer with Geek squad and Best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Justin and Jonathan from The Geek Squad install two Security Cameras for my home and family. The squad was on time, friendly, courteous and very respectful, it was a pleasure having them in my home and working with them both.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had such great service for the install of our cameras - 8 in all. Super friendly, showed us how to use all of them, set up our app for us and was quick.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Ring cameras installed by geek squad tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service tech did a great job with installing my cameras in the best locations to capture a view from all directions.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Installers came out to install cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers came out to install Wireless cameras. Show me how to recharge batteries. How to put the app on my phone. We’re very nice and patient

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good installation, took longer than expected but they work great.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Cameras!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras are perfect for my needs. The technician was really skilled and worked with me to get the cameras set up.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed and adjusted security camera.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt, efficient and returned until all was done right.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tom Steele - a PRO

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He make sure that all the installed equipment are up and running smoothly. Very precised and has a great look of angles where the camera should Ben put into.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the Geek SQUAD .work with you. until it the problem is fixed

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job installing it. Came on time and very courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera system for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the night owl camera system and had Best Buy geek squad install it Fast, courteous service team. Very responsive Like the cameras as well Good value for the money

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Security cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice cameras a little pricey and you have to have a memory card

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Wireless cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were really good and helpful. They explained things as they went through installing the cameras

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Camera Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was fast, efficient and explained how to use products correctly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always using geek squad to install devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, friendly, helpful, got everything done quickly

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installation work. Other than cleaning up after I was very satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs that did my work did a great job. Gave some suggestion on things to change. My install turned out better than I orginally planned.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great to see the outside of my home from inside!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were on time and very courteous. Placed my cameras in the most efficient way and made sure they were hidden from plain site.

    I would recommend this to a friend