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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3377 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 3,377 reviews
  • Rated 5 out of 5 stars

    Great set up of Eufy system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted & connected 4 cameras & the home base & they are all working great.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad mounted my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted everything perfectly and hooked everything up in a very quick and professional manner.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Security camera installs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was quick and easy...mostly because I wanted 3 of my 4 camera free-standing so that I can move them around as necessary.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Agent did a good job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed the cameras and adjusted my cell phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys did the job when I couldn't- Thank You!!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Blink Cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris mounted my 2 outside blink cameras to stucco walls.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installation work. Other than cleaning up after I was very satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Camera Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was fast, efficient and explained how to use products correctly

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 3 out of 5 stars

    Geek squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth having someone install cameras. Had problems with scheduling. Tech didn’t show up when originally scheduled. Had a very frustrating time reaching someone at Best Buy who could figure out what happened. Individual who helped me order cameras helped resolve scheduling. Tech who came had only installed a couple of arlo systems. Cameras working ok all in all.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was great. Placed cameras where we wanted them and adjusted them also

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Great Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is very clear and you don’t have to scan through videos for hours to see what’s going on. You can set different settings to work for you.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Security cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer mounted my cameras and made sure that they were working properly and connected to my wifi

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time & Fast Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tara was my installer. She arrived on time, she was fast, patient and provided A1 customer service

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installer of Cameras on our house

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that installed cameras did an excellent job!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and quick! Would recommend to anyone!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 3 out of 5 stars

    Two attempts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to have two visits. The second installer came out and was very nice. They really are unable to connect any electrical other than to plug something in. He put the camera where we wanted it. The first guy came out and didn’t do anything which was frustrating.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good installation, took longer than expected but they work great.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Camera and router setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My te h Beau was awesome. Very knowledgeable and helped with every aspect

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job installing it. Came on time and very courteous.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service by a great team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kevin and his partner is great. They deserve a raise so that Geek Squad can keep him.

    I would recommend this to a friend