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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3319 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers commend the Wi-Fi Camera Install (Up to 2 Cameras) service for its quick installation, camera quality, and ease of use. The agents' knowledge and professionalism are also appreciated, along with the overall service provided. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities, as well as communication issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 3,319 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great problem solver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Josh did a wonderful job installing, solved a couple problems and was very pleasant to work with.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Camera installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech’s were on time and set up the cameras and synced it to both my phones very polite and helpful

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed very quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was installed very nice. if it would have been installed some more high, very good.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Install work was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad installer was professional very friendly and made sure everything was done right to our satisfaction.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Camera and router setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My te h Beau was awesome. Very knowledgeable and helped with every aspect

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Geek experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best teams from geek I ve dealt with on installs that I have had. Prompt and answered the questions ...Thanks Victor

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed doorbell camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer did an outstanding job setting up doorbell camera. Geek Squad and Best Buy as a whole have awesome customer service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek did a great job in a timely manner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agen mounted and explained all cameras and connected to phones and laptops. Very courteous and experienced with the product.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was great. Placed cameras where we wanted them and adjusted them also

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Arlo camera install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was polite and efficient. Showed me how to use the devices and we worked through where to put them. I would recommend their service

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Overall OK, a fair amount of miscommunication.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crew worked well together, very polite. Explained everything thoroughly. Made sure everything worked.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Wireless Camera Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very satisfied with the installation of my ring camera.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my camera in great room fast.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He mounted my camera and answered my questions. He was awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Geek Squad did an excellent job installing.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer did an excellent jobinstalling the cameras and explaining how to download to the phone and tablet. Cameras show excellent pictures.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    John did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    John arrived on time and was quick to get to work with all the installation items. He did great job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    I can see you now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job. I really like the way everything look.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad installed my cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As usual, the Geek Squad technician Was punctual professional courteous and very knowledgeable of my product. I absolutely love Geek Squad!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians installed my camera and were competent, effecient and personable.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service by a great team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kevin and his partner is great. They deserve a raise so that Geek Squad can keep him.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek squad did an excellant job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a list of questions . They answered all of them. I was very happy with the Geek squad and their knowledge of the equipment.

    I would recommend this to a friend