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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3350 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 3,350 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Geek Squad - Ring Installation

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely loved having the Geek Squad come out and install the Ring cameras around the house. Very friendly and cleaned up after they were done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed our outdoor camera security system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    James and Brian did a great job setting up.the cameras and working through the start up issues we had. All of these guys were very professional abd highly competent.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed and adjusted security camera.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt, efficient and returned until all was done right.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was great. Placed cameras where we wanted them and adjusted them also

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Camera and router setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My te h Beau was awesome. Very knowledgeable and helped with every aspect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed Cameras Correctly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Night Owl cameras were installed where I wanted them after they were paired with the app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always using geek squad to install devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, friendly, helpful, got everything done quickly

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Wireless Camera Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can not tell you what an Excellent Job that was done , positioning the cameras at just the right angle. The First Time !

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    love this camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the guy that mounted my camera was very knowledgeable. He was really kool and kind. He made sure I knew how to work my camera

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Totally worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this team knows what they are doing and it takes a lot off your shoulders when it comes to installation , doing it right and making it quick.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad mounted my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted everything perfectly and hooked everything up in a very quick and professional manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I don't remember his name but he looked like my ex

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was very experience and knowledgeable and explained everything to me.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Blink Cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris mounted my 2 outside blink cameras to stucco walls.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service by a great team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kevin and his partner is great. They deserve a raise so that Geek Squad can keep him.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians installed my camera and were competent, effecient and personable.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad can help with what you can't do.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Instead of just wishing we had things Geek Squad has made it possible. I don't know how to do it myself and I can trust them to do it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 3 out of 5 stars

    Two attempts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to have two visits. The second installer came out and was very nice. They really are unable to connect any electrical other than to plug something in. He put the camera where we wanted it. The first guy came out and didn’t do anything which was frustrating.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Security cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer mounted my cameras and made sure that they were working properly and connected to my wifi

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was so helpful installing my ring

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my ring camera. He was very professional and helped me with installing and understanding all the features of the app.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my camera in great room fast.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He mounted my camera and answered my questions. He was awesome.

    I would recommend this to a friend