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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3377 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 3,377 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was prompt and installed 4 outdoor cameras and a spotlight. He also Provided technical support for us with the operation of the cameras

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Ring Spotlight Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cameras and perfect for locations without electrical wiring.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great team to work with

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people who did my install were very helpful and knowledgable. So glad I had them do this install

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    reliable service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This coverage that I have with the squad is the best thing to do if you are not tech savvy

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    great price, great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installer was on time, efficient, friendly, and install took about 30 min or less

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Installed our cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cooper and John are great..very knowledgeable about our cameras.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of Ring Doorbell excellently done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent had to reinstall my Ring doorbell. The rear camera had to be re I'll installed. The agent knew what he was doing and everything is s working OK now. I really appreciate the Geek Squad as I have no one else to help with things.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 3 out of 5 stars

    Arlo Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was not easy getting to the correct people and phone number to have Arlo installed however the installer after the initial communication to install was resolved was completed without issue. I feel the delay was due to COVID and not enough help within the store itself. Arlo is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very fast and really knew his products. Hooked everything up and showed me how to use it. Great job

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 4 out of 5 stars

    night owl security system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good job. geek squad, very efficient, knowledge and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up our camera system.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful, efficient and made us feel important.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would always use Geek Squad, very efficient, knowledgeable, and answer any questions you have with ease.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Total tech is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians are very helpful, knowledgeable, friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Ring Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Installation. Great installer. Loaded the Ring app on our phones.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The installer was the best! Quick and efficient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so glad that i had it installed by you. It was quick and efficient. Everything was explained to me and it is working great!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Ok camera for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tech, Greg Hernandez is the best. He is a good fit for the company. Give him a raise!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my Ring system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job with the installation and set-up. All involved were courteous and very helpful explaining how to use the app.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    WONDERFUL SERVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE GUYS DID A GREAT JOB MOUNTING THE CAMERAS AND EXPLAINING THE FUNCTIONS AND HOW TO USE GREAT SERVICE AS ALWAYS

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Geek squad installed the cameras perfectly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both cameras work great, very clear with excellent detail.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent thatvinstalled my Ring security cameras was professional and thorough.

    I would recommend this to a friend