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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3350 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 3,350 reviews
  • Rated 5 out of 5 stars

    Camera set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent geek squad service. I never have any issues with the geek squad service. I highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 thumbs up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Techs were very friendly and knowledgeable

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    WONDERFUL SERVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE GUYS DID A GREAT JOB MOUNTING THE CAMERAS AND EXPLAINING THE FUNCTIONS AND HOW TO USE GREAT SERVICE AS ALWAYS

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The installer was the best! Quick and efficient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so glad that i had it installed by you. It was quick and efficient. Everything was explained to me and it is working great!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would always use Geek Squad, very efficient, knowledgeable, and answer any questions you have with ease.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very fast and really knew his products. Hooked everything up and showed me how to use it. Great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great and professional guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    professional service and willing to help including giving great advise

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    GOOD SEVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT SERVICE BEST INSTALLATION GUYS EVER. FAST, RESPECTFULL, AND KNEW WHAT THEY WERE DOING.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent mounted my cameras to my liking and adjusted upon request

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Ok camera for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tech, Greg Hernandez is the best. He is a good fit for the company. Give him a raise!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great at Installation Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The contractor working for the Geek Squad was neat and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my Ring system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job with the installation and set-up. All involved were courteous and very helpful explaining how to use the app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The installers were very courteous and responsive.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Installers worked with us to ensure that we received the best service. We are totally pleased with the install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech updated my cameras . I had to get a new sync module.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great camera installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent was very helpful. He installed all our camera's

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent Product and Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad provided an easy set up and the light/camera combo works perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Canera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is good so far. Shows good picture of outside

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed equipment in timely manner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Squad did a good job with the installation of equipment. Thanks for a job well done. I appreciate your time.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Ring camera install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed the camera and VERY patiently answered all of our questions.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came out to install In my cameras and did walk thru process with me on how to set it up very worth it..

    I would recommend this to a friend