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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3377 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 3,377 reviews
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    BestBuy Allstars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible Squad Members - they were very confident and conscientious! Super knowledgable and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed our outdoor camera security system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    James and Brian did a great job setting up.the cameras and working through the start up issues we had. All of these guys were very professional abd highly competent.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Wireless Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that it is wireless. Got rid of the wires that we had previously. Easy to navigate on the app.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad was professional

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent who did my installation was professional and walked me through the process thoroughly. The installation was quick.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation of ring camera.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was very experienced in installing my cameras and everything went smoothly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my Ring Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Ring cameras are working as expected. Thanks to geek squad for excellent and professional service

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Covered the whole house, which is what we wanted. Clear pictures. Phone notifications.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Top notch service by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once again another awesome install by Geek Squad! Always polite, helpful and courtesy, Will continue to use and would highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Qualifies technician, mount all 3 my camera properly on my property

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good guys!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up all my cameras, and even more importantly walked me through how to use them.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    he was great on time very professional didnt make a mess

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleasant surprise - Very Professional!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a very pleasant surprise. The installer was highly professional and organized from the beginning. He outlined our options and guided us through a configuration that he thought might not work, but did mostly in the end that was very effective for us. I was also pleased that he communicated effectively to set the appointment and time of arrival. That saved a lot of time and stress. First time I have used Geek Squad, but will do again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD CAMERA INSTALL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jeff was patient and knowledgeable and answered all my questions.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Got my Ring to Ring and Protect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was excellent, and very thorough with explanations and installation.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were great, on-time, friendly and very knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted cameras and showed how to use the app with features.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great install, thank you so much for your help! we loved it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my cameras and linked them .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my cameras outside and set up all of the links with explanations to my I pad and cellphone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy as long as it’s not hardwired Geek squad is not able to do that Weeks later still waiting on third-party to show up. I’ve made three appointments and all three I have showed up can’t do it. Other than that the cameras work great.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Solar charger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job and explained everything on how it works

    I would recommend this to a friend