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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3350 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 3,350 reviews
  • Rated 5 out of 5 stars

    Geek Squad installed my Ring Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Ring cameras are working as expected. Thanks to geek squad for excellent and professional service

    No, I would not recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were great, on-time, friendly and very knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Roland installed 2 cameras and solar pa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roland installed two ring cameras and one solar panel.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Install was Quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrence with the Geek Squad was so fast, though it was going to take all day, and everything was quick and easy

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad was ontime with my security installatio

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was on time and very efficient with the installation. He was very informative on the security cameras and the app.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad did camera installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job, Installing process was easy and fast…..

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service but no work was performed because i choose not to have work done duo to drilling. liked that technicians are honest.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Ring Doorbell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and installed timely. xxxxxxxxxxxxxxxxxxxx

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted and performed tests very professional and prompt

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad was professional

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent who did my installation was professional and walked me through the process thoroughly. The installation was quick.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Got my Ring to Ring and Protect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was excellent, and very thorough with explanations and installation.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, quick and professional!! They even gave recommendations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy technicians, Burlington NC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best buy technicians determined the best locations for maximum coverage of the four(4) spotlight camera's purchased. After the installs, they instructed me on how to charge the batteries and basic operation. I am very pleased with my purchase and the installation.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Covered the whole house, which is what we wanted. Clear pictures. Phone notifications.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Top notch service by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once again another awesome install by Geek Squad! Always polite, helpful and courtesy, Will continue to use and would highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Sound Bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys did a great job and we would use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleasant surprise - Very Professional!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a very pleasant surprise. The installer was highly professional and organized from the beginning. He outlined our options and guided us through a configuration that he thought might not work, but did mostly in the end that was very effective for us. I was also pleased that he communicated effectively to set the appointment and time of arrival. That saved a lot of time and stress. First time I have used Geek Squad, but will do again.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Positive. Very happy. Hard workers very professional. Recommend to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation up to 2 cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer, Devase, installed nicely & answered all of my questions.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Technical install good, documentation poor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good and efficient install but access to on-line help very limited— no documentation

    I would recommend this to a friend