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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3319 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers commend the Wi-Fi Camera Install (Up to 2 Cameras) service for its quick installation, camera quality, and ease of use. The agents' knowledge and professionalism are also appreciated, along with the overall service provided. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities, as well as communication issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 3,319 reviews
  • Rated 5 out of 5 stars

    The installer went above and beyond

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer worked extremely hard to try and get this system to work but due to limitations of this system, it would not accept our password that we use for all of the things hooked up in the house. It would have been too difficult to change all of the passwords for everything else, so we are returning this system and buying another.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Positive. Very happy. Hard workers very professional. Recommend to others.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Install was Quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrence with the Geek Squad was so fast, though it was going to take all day, and everything was quick and easy

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    They are the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installer was terrific. Had all the answers and installation was quick. Glad we worked through Geek Squad. Will use them again

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation was a breeze!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was a breeze! Best Buy set me up with The Geek Squad to come over and install my cameras.... they did a great job! :-)

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to drill through brick in order to install. He did an excellent job and made sure the installation looked very neat and professional

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad was ontime with my security installatio

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was on time and very efficient with the installation. He was very informative on the security cameras and the app.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Efficient camera installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras were installed right where we needed them!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Technical install good, documentation poor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good and efficient install but access to on-line help very limited— no documentation

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a good job installing....the camera these camera are great security...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting 2 cameras outside

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great service and very polite and knowledgeable

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service but no work was performed because i choose not to have work done duo to drilling. liked that technicians are honest.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad was professional

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent who did my installation was professional and walked me through the process thoroughly. The installation was quick.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    demgeeks.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they knew were to put the cameras, not up yo as-sprin either, but out of view of anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He did a fantastic job. He was deeply knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed my Blink system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to work with. Got all installed and working in good time. Thanks

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Cam

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item was installed quickly and professionally to my satisfaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of eufy cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    John with Geek Squad was wonderful and helpful. He set up 3 cameras and showed us how to do various things with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleasant surprise - Very Professional!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a very pleasant surprise. The installer was highly professional and organized from the beginning. He outlined our options and guided us through a configuration that he thought might not work, but did mostly in the end that was very effective for us. I was also pleased that he communicated effectively to set the appointment and time of arrival. That saved a lot of time and stress. First time I have used Geek Squad, but will do again.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Shotgun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they install my wi-fi camera less 30 minutes Great job!

    I would recommend this to a friend