Customer Ratings & Reviews

they install my wi-fi camera less 30 minutes Great job!

Nick was great during install and really took the time to explain everything!

The guy came to the house and did a very good job. He was very profundo answered all my questions.

Agent installed my new nest camera and added it to my Google Home app.

The agents installed two nest wired cameras in two locations at my home

My Night Owl security system stopped working in June. As a Total Tech member, I called Best Buy for repairs. They charged me $130 for someone to come to my house to assess the equipment. The contractor came, plugged in the DVR and said it could not be powered up. I didn’t hear back from the contractor or Best Buy. Yesterday I went to the Chesterfield store and told a Geek Squad agent what had happened. The agent said there was nothing he could do for me in store as they were not equipped to deal with my equipment in store. He gave me the phone number to Geek Squad online support for home service. I called the online Geek Squad from my cell phone in the store. The online agent also said they could not send an agent to my house as it was a small piece of equipment, and I should bring it into the store. I got the instore agent to speak with the online agent and they both agreed there was nothing they could do for me. So, as a Total Tech member who had already shelled out $130, I was left with a dead security system which I paid over $900 to install in 2022 and I am now $130 out of pocket. I did not feel good at all about Best Buy, Total Tech, Geek Squad or their service. I am completely dissatisfied and disappointed.

Installed camera and solar battery charger. Showed me how to check battery levels and use the app. Great job and service.

I had 6 cameras installed and the tech did a great job of installing them. I love using total tech!

They installed them where I wanted them and checked to make sure I was happy and satisfied.

The agents mounted my cameras in a timely manner and the agents were friendly and very helpful.

The cameras work great. I have them in every room of the house for piece of mind.

The installation took less than 45 minutes for all 4 cameras. Geek Squad representative was knowledgeable and quick.

Very good and knowledgeable technician . He’s so good with his work

I can see who is at my door without getting out of my chair,

Happy with the service. Very knowledgable person.

Quick, efficient, and informative installation experience. Definitely would recommend this service.

Installer recommended great locations for mounting cameras

NICE, COURTEOUS GUYS. GOT THE JOB DONE CORRECTLY AND HELPED ME CONNECT MY CAMERAS.

Geek Squad Properly installed my Rings Cams ao that all of my premises and the approaches to my property were covered

The tech was professional and jad no problem walking me throigh the.directions using the camers.