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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3319 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers commend the Wi-Fi Camera Install (Up to 2 Cameras) service for its quick installation, camera quality, and ease of use. The agents' knowledge and professionalism are also appreciated, along with the overall service provided. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities, as well as communication issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 3,319 reviews
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came and fixed the security cameras, and they did it professionally

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Top notch service by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once again another awesome install by Geek Squad! Always polite, helpful and courtesy, Will continue to use and would highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Covered the whole house, which is what we wanted. Clear pictures. Phone notifications.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Outdoor security cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First, he asked me where to install them. And did it very quickly in a professional way.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Google indoor cams

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good job. Google cams probably don’t need a professional install super easy to do on your own.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed security camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They was very professional and caring about how the security camera was installed and secure!!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They guys were great excellent work and service. Both were so friendly and knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Easy install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent installed my new nest camera and added it to my Google Home app.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad installed my Ring Doorbell and cameras.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the service. Very knowledgable person.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my cameras and linked them .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my cameras outside and set up all of the links with explanations to my I pad and cellphone.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Nest cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed two nest wired cameras in two locations at my home

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation went very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agent very courteous from Geek Squad. Explained about the installation. Helped with app. Download on my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my Ring cameras!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nick was great during install and really took the time to explain everything!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Har Working group

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They worked very hard attempting to make my camcera connection to be a efficient as possible. Unfortunately this will be the last free installation by the geek squad since that benefit is going away.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Added security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can see who is at my door without getting out of my chair,

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted cameras and showed how to use the app with features.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Happy with Google Camera installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer recommended great locations for mounting cameras

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Technician is very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and knowledgeable technician . He’s so good with his work

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Installed my Cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Team mounted all cameras. They were on time and did a great job. Must add they had me laughing,

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my Nest thermometer quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected the nest, linked it to my phone and showed me how to use it. He was very helpful.

    I would recommend this to a friend