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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3378 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 3,378 reviews
  • Rated 5 out of 5 stars

    GS did a great install of ring outdoor cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted the ring cameras and they did a great job!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Ring Cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was very knowledgeable and got us rolling quickly!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that were sent out to install the cameras were very nice and professional. The instructions they provided were clear.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Did a great job installing camera,

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a great job installing the camera, explained the app and its operation, answered all my questions

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed By Geek Rep

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my camera and connected it to my Echo display. Works fine. .

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Security cameras installed beautifully

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable, efficient, paid attention to detail. Did a great job with the camera install.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They added the cameras and where very helpful explaining how to use them

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick. prompt and efficient. Geek squad was very professional!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service installing my camera in exact location

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    great person

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    person was very knowledgeable and friendly with a lot of patients because i had so many questions. he was very thorough

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad installed my Ring Doorbell and cameras.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the service. Very knowledgable person.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy technicians, Burlington NC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best buy technicians determined the best locations for maximum coverage of the four(4) spotlight camera's purchased. After the installs, they instructed me on how to charge the batteries and basic operation. I am very pleased with my purchase and the installation.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    install eufy system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installed eufy security system professionally and efficiently

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time & Fast Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tara was my installer. She arrived on time, she was fast, patient and provided A1 customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed all three cameras.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All three camerals are working.Wish the doorbell was working.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    5 stars for the Geek Squad Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed our wireless security cameras in a short amount of time and everything is working perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 2 out of 5 stars

    Need more help from Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents set up my Blink or Ring cameras. Only problems with control of them. Sister was there at the same time and they set them up as hers? They work on and off and every time I share, I lose control of them. I simply don't understand how this works. Was not fully explained to me, the Owner. Also fining very difficult to add another camera. They had it going, but when moved, won't work. Frustrating. I believe another camera that was there took control of mine. Difficult to get hold of anyone to help. All in all, the pictures, when they work are great, but next time will purchase a different product.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was efficient and thorough, explaining the software and making sure we were satisfied with the settings before leaving. Everything was tested thoroughly and he was very patient helping us get familiar and comfortable with the software and hardware. We are very happy with the technician and the products he installed for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent all around service and knowledge with the geek squad memebers!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great! They worked quickly and explained how to operate my new video camera app.

    I would recommend this to a friend