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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3377 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 3,377 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Happy with Google Camera installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer recommended great locations for mounting cameras

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best Service for TV installs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 6 TV's for my new home. I have used the Geek Squad before when in installing new TV's and the service has been excellent. I only wish cable companies were as efficient as the Geek Squad. The Squad installed my TV's an made sure they worked with the cable and showed me how to use the remotes and the TV. They made sure I understood how everything worked before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My camera was installed in a timely manner.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my outdoor camera and it is great.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    3 TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did an excellent job mounting and tuning in our 3 TVs and we would use them again.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The job was done just like I wanted it done.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were very polite, and they made sure they installed the cameras just like I wanted them.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad installed my Ring Doorbell and cameras.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the service. Very knowledgable person.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo camera install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected my Arlo cameras and mounted one on outside of cottage. He was very knowledgeable and helpful in reviewing how cameras worked in their app. Couldn’t ask for anything better.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad Did Good Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person who installed the cameras identified themselves professionally and had ID. The installation was done to my satisfaction. Questions I had were answered timely. The operation of the cameras was explained to me in a manner that was explanation and demonstration. I have had no problem with the work performed.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Installation Team Rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents showed up on time and did a great job installing my two items.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    They came, they installed, they explained.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived on time. They installed the equipment. They then took the time to explain how the service works.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Ring Cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was very knowledgeable and got us rolling quickly!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service installing my camera in exact location

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Greek squad installed them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are excellent the video footage is great and the pictures are very clearl

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Could have done it myself, but I had a geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The salesman at the store didn't think these cameras would work for me because I had less than 100 mbps. Also, I had previously purchased the geek squad subscription for one year when I had a car radio installed. The techs who came out didn't think all 6 cameras would work because of the distance to the base unit. Bottom line, everything works fine. These guys went above and beyond and they were surprised that all the cameras worked. It was worth the $50 for the piece of mind.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick. prompt and efficient. Geek squad was very professional!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a phenomenal job mounting the cameras. Well worth the money spent and would recommend to others.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    installation service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs were very professional. Arrived late in the day but installed my 3 cameras very quickly and then left.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation was done with care and efficiency.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We liked the care given to the installations so our property was respected and the cameras properly installed.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    install eufy system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installed eufy security system professionally and efficiently

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They added the cameras and where very helpful explaining how to use them

    I would recommend this to a friend