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Customer reviews

Rating 4.4 out of 5 stars with 3350 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 3,350 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    security ready

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    all cameras and solar panels done great job very friendly ansered all my questions

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Daniel with geek squad was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was very kind and professional. He answered all my questions and concerns. He did a great job

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job performed and did some detailed set up that supported the applications as well

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service installing my camera in exact location

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    problem with security cam

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was punctual and courteous but at the end of the day, they couldn't really solve or tell me exactly what my problem was with my cameras. After they left, I started thinking about removing the system completely so I started cleaning up the area and moved the system router out from under the monitor and within seconds 6 of my 7 cameras began working.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I wondered how am I going to change the batteries were they were installed I think I will just have to get out the ladder.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best Service for TV installs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 6 TV's for my new home. I have used the Geek Squad before when in installing new TV's and the service has been excellent. I only wish cable companies were as efficient as the Geek Squad. The Squad installed my TV's an made sure they worked with the cable and showed me how to use the remotes and the TV. They made sure I understood how everything worked before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv’s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service! Friendly employees. Will definitely be using them in the future

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service Tech was knowledgeable and pleasant. She was only able to install one camera vs the 2 that came in the box. She was not authorized to drill in concrete, which I understand, however, if the Geek Squad has a property owners written permission to drill a small hole, which in this case she did, I believe the job could have been completed. The Geek squad should reconsider their process.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Ring Cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was very knowledgeable and got us rolling quickly!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Installation Team Rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents showed up on time and did a great job installing my two items.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Install was quick.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy that installed my camera and solar panel did an excellent job. Very neat from what i can see.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick. prompt and efficient. Geek squad was very professional!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    flood camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the person who installed it was very knowledgeable. Show me how to use it and how it worked on my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed our Ring system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad offered Good service, quick installation

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    install eufy system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installed eufy security system professionally and efficiently

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was efficient and thorough, explaining the software and making sure we were satisfied with the settings before leaving. Everything was tested thoroughly and he was very patient helping us get familiar and comfortable with the software and hardware. We are very happy with the technician and the products he installed for us.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Cameras are what I needed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is great. Functionality is very good. Geek squad member was superb he answered all my questions and some..

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Greek squad installed them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are excellent the video footage is great and the pictures are very clearl

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The job was done just like I wanted it done.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were very polite, and they made sure they installed the cameras just like I wanted them.

    I would recommend this to a friend