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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3377 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 3,377 reviews
  • Rated 5 out of 5 stars

    I don't remember his name but he looked like my ex

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was very experience and knowledgeable and explained everything to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great professionals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks were great-arrived on Time -walked the job-listened to what I wanted to accomplished-we agreed on scope of work-The install went smoothly and was professional - when finished the Geeks reviewed how it operated and answered all questions The Geeks are a perfect representative and I personally would use them again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was efficient and thorough, explaining the software and making sure we were satisfied with the settings before leaving. Everything was tested thoroughly and he was very patient helping us get familiar and comfortable with the software and hardware. We are very happy with the technician and the products he installed for us.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Geek Squad installed my floodlight camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed my floodlight camera in backyard

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was very professional he did a great job on the installation and showing me on how my system work

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Arlo Camera Installation by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my Arlo Cameras and Solar panels efficiency and quickly. Very polite service person.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed By Geek Rep

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my camera and connected it to my Echo display. Works fine. .

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed our Ring system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad offered Good service, quick installation

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 2 out of 5 stars

    Need more help from Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents set up my Blink or Ring cameras. Only problems with control of them. Sister was there at the same time and they set them up as hers? They work on and off and every time I share, I lose control of them. I simply don't understand how this works. Was not fully explained to me, the Owner. Also fining very difficult to add another camera. They had it going, but when moved, won't work. Frustrating. I believe another camera that was there took control of mine. Difficult to get hold of anyone to help. All in all, the pictures, when they work are great, but next time will purchase a different product.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Security cameras installed beautifully

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable, efficient, paid attention to detail. Did a great job with the camera install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent all around service and knowledge with the geek squad memebers!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Worth the monies

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I am certain installation would have been easy, it was worth my time to pay for the GEEK installation. It was good service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad was amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job setting up all our cameras. Polite and courteous.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Good Technician

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable about the product, installed where and how I wanted

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    excellent install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cameras were downloaded onto the base unit and installed on the outside of my house. All in about 20 minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great camera installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding installation service with cameras mounted well

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    guy was awesome, walked me thru all the instructions

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Camera installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installation went great and fast. No complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Did a great job installing camera,

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a great job installing the camera, explained the app and its operation, answered all my questions

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    THANK GOODNESS FOR THE GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I DIDN'T HAVE TO DO A THING, THE GEEK SQUAD TOOK CARE OF IT ALL. IT WAS A BREEZE!

    I would recommend this to a friend