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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3319 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 3,319 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was very professional he did a great job on the installation and showing me on how my system work

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    installation service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs were very professional. Arrived late in the day but installed my 3 cameras very quickly and then left.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    THANK GOODNESS FOR THE GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I DIDN'T HAVE TO DO A THING, THE GEEK SQUAD TOOK CARE OF IT ALL. IT WAS A BREEZE!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation was done with care and efficiency.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We liked the care given to the installations so our property was respected and the cameras properly installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great attitude and very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service as always. Great attitude and very helpful

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Arlo Camera Installation by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my Arlo Cameras and Solar panels efficiency and quickly. Very polite service person.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Security cameras installed beautifully

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable, efficient, paid attention to detail. Did a great job with the camera install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Could have done it myself, but I had a geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The salesman at the store didn't think these cameras would work for me because I had less than 100 mbps. Also, I had previously purchased the geek squad subscription for one year when I had a car radio installed. The techs who came out didn't think all 6 cameras would work because of the distance to the base unit. Bottom line, everything works fine. These guys went above and beyond and they were surprised that all the cameras worked. It was worth the $50 for the piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. I appreciate the time allotted for installation.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a perfect job. Neat,prompt in arrival, professional

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad service very worth the money fast frien

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service very worth the money fast friendly they did an awesome job

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Living Room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Night Owl Camera install (4 cameras). Complete setup. A very good job. Thanks a lot.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great! They worked quickly and explained how to operate my new video camera app.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    on time =, installed camera without issues, works great

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent service and installation. still a learning curve on some of the options

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Nest camera install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Prompt and courteous. Quick install.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Good Technician

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable about the product, installed where and how I wanted

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    excellent install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cameras were downloaded onto the base unit and installed on the outside of my house. All in about 20 minutes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad mounted the door bell but…

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team mounted the Ring door bell; however it was not working properly but the agents put the blame on the Wi-Fi signal. When I pointed it out only they agreed it was a defect equipment.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Did a great job installing camera,

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a great job installing the camera, explained the app and its operation, answered all my questions

    I would recommend this to a friend