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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3378 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 3,378 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Camera Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had cameras installed and the process was fast and it didn't take long to install.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! Professional, installed fast and the job is well done! I am very happy with their services!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Technician was superb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was superb. Very patient and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved the service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely the best part of Best Buy. The guys that came to install the cameras were outstanding to say the least. They really knew what they were doing, and were so efficient and careful. The only thing I regret is that I didn’t get their names to personally thank them.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Still Not Working

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has required multiple appointments and visits. And the tech has arrived to every visit without a ladder - had to borrow mine. The cameras were sent with dead batteries. This wasn't discovered until the first visit had to be rescheduled because of wet weather. Technician did not return when he promised. Apparently, he forgot. He never bothered to call. It took my response to a survey before it was rescheduled. One of the cameras that had not been operating since installation was found to be inoperable. So a replacement had to be ordered. The appointment was again rescheduled while I waited for the camera to arrive. The appointment was cancelled because all home visits have been discontinued.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was so helpful installing my ring

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my ring camera. He was very professional and helped me with installing and understanding all the features of the app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Blink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two men came as scheduled, on time. They brought the equipment. Took their time to explain everything to me and then proceeded to place the items where we wanted them. They were very patient. They then connected the units and also connected them to our I Pad and cell phone. Thet made sure everything worked before they left.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    to everyone thank you for you knowledge and professionalism

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed Ring Devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my Ring doorbell and 2 cameras.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Took Care of Everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I thought they would do. Did not disappoint. Worth every dollar. Quick and done in no time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    professional geeks are best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always great to let someone else do this stuff. why not let the geek squad

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed cameras efficiently.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my camera quickly and carefully. Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek thebest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians. We’re great, patient and knowledgeable about products

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great service from GeekSquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris the GeekSquad agent was great. On time and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Nest camera installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my cameras with no issues and were very friendly

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Wireless Camera Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Wireless Camera Installation guys where on time and very professional in setting up everything.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Super Easy Quick Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our installer made it super quick and easy. They were really good communicating when they would be arriving.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Team was pleasant, knowledgeable and professional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    See comments above. The team completed the work on time and everything is working perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek ingenuity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras mounted perfectly in all locations, glad to have used the squad!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    On Time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and installation, professional service.

    I would recommend this to a friend