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Customer reviews

Rating 4.4 out of 5 stars with 3350 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 3,350 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation of TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents seems professional and maintaining standards during the time of covid Worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gil did a great job installing my new camera and solar panel. He was efficient and knowledgeable.Love the Geek

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Did a great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are older and it was great that they installed this for us. They were very professional and did a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality good price and great quality service friendly customer service

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    They did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men who came out to install my security system was professional, knowledgeable and answered all my questions.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very Respectful Staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staff were very professional and mounted the camera in the best location for security purposes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Blink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two men came as scheduled, on time. They brought the equipment. Took their time to explain everything to me and then proceeded to place the items where we wanted them. They were very patient. They then connected the units and also connected them to our I Pad and cell phone. Thet made sure everything worked before they left.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Technician was superb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was superb. Very patient and knowledgeable

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was very professional, quick installation, very knowledgeable and personable. Very happy with the service I received.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed Ring Devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my Ring doorbell and 2 cameras.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service/ Couldn't ask for more

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had security cameras installed. When I bought them, I told both the lady on the Geek Squad and the Sales Person in the Security Camera section exactly what I was doing, why, and what I wanted. Not only did they not schedule enough time for the Geek Squad to complete the services, but they sold me the wrong equipment. After 3 trips, one with a supervisor, and ending up taking down what I originally bought and getting a new system, I am fully pleased. Geek Squad you rock!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Installed where needed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted cameras high up where I needed it to be.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Recharge First - Then Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, I didn't know that the camera battery which came with the camera had to be charged before using it, so it died shortly after installation. I would have thought that the gentlemen installers would have known that.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Arlo security camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers installed my Arlo system and did an excellent job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great, had it all put up in no time &explained everything to me. Really great work.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up and test before he left. I will request this agent the next time I need an install.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That came and put them up because I’m not handy and it works great!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad does great work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed the cameras, connected WiFi, and were extremely helpful

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really helpful and the set up went smoothly - helped set up my phone too

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians mounted my cameras and connected it to the device.

    I would recommend this to a friend