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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3377 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 3,377 reviews
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great service from GeekSquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris the GeekSquad agent was great. On time and professional.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Hate it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted it and one of them the batteries die with 48 hrs. I called and complained to the geek squad. Same camera comes out of the attachment that's screwed on the siding. Everytime I changed the batteries which is every 2 days the whole camera comes out. I regret I brought this.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    On Time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and installation, professional service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Nest camera installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my cameras with no issues and were very friendly

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Still Not Working

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has required multiple appointments and visits. And the tech has arrived to every visit without a ladder - had to borrow mine. The cameras were sent with dead batteries. This wasn't discovered until the first visit had to be rescheduled because of wet weather. Technician did not return when he promised. Apparently, he forgot. He never bothered to call. It took my response to a survey before it was rescheduled. One of the cameras that had not been operating since installation was found to be inoperable. So a replacement had to be ordered. The appointment was again rescheduled while I waited for the camera to arrive. The appointment was cancelled because all home visits have been discontinued.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek thebest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians. We’re great, patient and knowledgeable about products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech updated my cameras . I had to get a new sync module.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    professional geeks are best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always great to let someone else do this stuff. why not let the geek squad

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! Professional, installed fast and the job is well done! I am very happy with their services!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek tech did a wonderful job at setting up the wired cameras. Very professional and went beyond to help us out.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Installed quickly. Very knowledgeable

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Blink camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Blink camera paired with Echo 5 isgreat, and has clear picture.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring Security System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everybody involved in this process made things easy for us and in the end, everything works properly and I couldn’t whappier with the outcome.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek ingenuity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras mounted perfectly in all locations, glad to have used the squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad quickly installed Ring Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional service. Answered our questions and explained usage very clearly. Would gladly welcome him back to install or service our current equipment needs.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Security Camera Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was very nice and knew what he was doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install of ring cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! Communication was wonderful and helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek agent was very professional and pleasant!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my 3 Nest Cameras beautifully and correctly!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    geek agent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agent did well but admitted it ws his first time to install these devices. It would have helped if he took a fe minutes to explain how to use the cameras. The lights work well. But cameras seem complicated.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Outdoor camera installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great recommendations about place to set up camera

    I would recommend this to a friend