Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3350 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 3,350 reviews
  • Rated 3 out of 5 stars

    Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need new service so product can be pushed over good

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Outdoor camera installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great recommendations about place to set up camera

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    professional geeks are best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always great to let someone else do this stuff. why not let the geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install of ring cameras

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! Communication was wonderful and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent that came out called me when he was on his way. I believe his name was Garrett coming from the Reynoldsburg store. He was very professional and knowledgeable about the cameras and even connected them in the app for me. Would recommend getting this service for anyone getting cameras.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alarm

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He Could not be any better. Had the knowledge to install and operate the alarm system. Made sure before he left that I understood the operation of the system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad camera and light installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, simple and easy set up bc the Geek Squad was awesome. They arrived on time, called before arriving with estimated arrival time. They were professional, knowledgable about the equipment and friendly. I am happy I used them and so very happy that we also got the cameras set up with our flood light.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek ingenuity

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras mounted perfectly in all locations, glad to have used the squad!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Leave it to the Pros

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professonal and patient installation. Well versed, clean and professional. Answers a lot of questions as well.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek agent was very professional and pleasant!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my 3 Nest Cameras beautifully and correctly!!!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Still Not Working

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has required multiple appointments and visits. And the tech has arrived to every visit without a ladder - had to borrow mine. The cameras were sent with dead batteries. This wasn't discovered until the first visit had to be rescheduled because of wet weather. Technician did not return when he promised. Apparently, he forgot. He never bothered to call. It took my response to a survey before it was rescheduled. One of the cameras that had not been operating since installation was found to be inoperable. So a replacement had to be ordered. The appointment was again rescheduled while I waited for the camera to arrive. The appointment was cancelled because all home visits have been discontinued.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad got the job done

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and knowledgeable with camera installation

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad is a great thing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent put up my camerasAnd set them up for me it was very good

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Security camera

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesnt say theres an annual fee to see video gʻvghhhbjjjh b j

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad2

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad mounted cameras and made sure they worked correctly

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed video cameras

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed outside cameras and connected to our internet

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! Professional, installed fast and the job is well done! I am very happy with their services!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my camera system quickly.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tge agents mounted my security cameras so I didn’t have to.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek tech did a wonderful job at setting up the wired cameras. Very professional and went beyond to help us out.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    The Geek squad installed them quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras are amazing indoor and outdoor. Great quality pictures

    I would recommend this to a friend