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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3319 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 3,319 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service with installation. Professional, courteous and customer service focused.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was very professional, quick installation, very knowledgeable and personable. Very happy with the service I received.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad camera and light installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, simple and easy set up bc the Geek Squad was awesome. They arrived on time, called before arriving with estimated arrival time. They were professional, knowledgable about the equipment and friendly. I am happy I used them and so very happy that we also got the cameras set up with our flood light.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Outdoor camera installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great recommendations about place to set up camera

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Like Best Buy. Didn’t care for Installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was 4 hours late with no notification. Once he got here he installed the mounted cameras with some thought. The “plug & play” cameras that didn’t have to be mounted he just found the easiest spot to plug. I had to move both cameras & later had my son, who lives out of state, mount them for me so they didn’t get blocked or knocked off of the counter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install of ring cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! Communication was wonderful and helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Nest camera installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my cameras with no issues and were very friendly

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Blink camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Blink camera paired with Echo 5 isgreat, and has clear picture.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3 cameras were mounted in less than 15 minutes!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents who installed our cameras did a GREAT job! When ordering install, it will save time if you charge the cameras first, and then program them to the app and your router, etc. By doing all of these steps ahead of time, the installers were here less than 15 minutes!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was impressed with their professional attitude, knowledge, and dedication towards their work.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad were wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed two cameras and set them up along with a new Sonos with Alexa for voice control. Works great!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek thebest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians. We’re great, patient and knowledgeable about products

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Camera Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had cameras installed and the process was fast and it didn't take long to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad very helpful and explain everything on an easy way. Nice manners and took time to listen to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad had no issues installing cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed two cameras. They were polite and helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad got the job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and knowledgeable with camera installation

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    professional geeks are best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always great to let someone else do this stuff. why not let the geek squad

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would definitely recommend this product to friends and family. Technicians did a good job with the installation.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Professional Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Derek did a good job with the install and was careful to coordinate each location prior to installing the item!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greek did an excellent job. Very professional, setup the system

    I would recommend this to a friend