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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3319 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 3,319 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek agent was very professional and pleasant!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my 3 Nest Cameras beautifully and correctly!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek ingenuity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras mounted perfectly in all locations, glad to have used the squad!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed video cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed outside cameras and connected to our internet

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Geek squad tech was very nice, patient, & kind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ring Camera was installed fine. However, I'm not happy with how often it needs to be taken down & battery recharged. Also, why do I have to pay in order to keep videos?

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad mounted cameras and made sure they worked correctly

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad is a great thing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent put up my camerasAnd set them up for me it was very good

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Ring cams

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys hooked up cams did a great job. Seamless !!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Security Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera. No more getting out of bed to check out your back or side doors! Geek squad installerswonderful!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my camera system quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tge agents mounted my security cameras so I didn’t have to.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and quick installation without any issues

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    The Geek squad installed them quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras are amazing indoor and outdoor. Great quality pictures

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Still Not Working

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has required multiple appointments and visits. And the tech has arrived to every visit without a ladder - had to borrow mine. The cameras were sent with dead batteries. This wasn't discovered until the first visit had to be rescheduled because of wet weather. Technician did not return when he promised. Apparently, he forgot. He never bothered to call. It took my response to a survey before it was rescheduled. One of the cameras that had not been operating since installation was found to be inoperable. So a replacement had to be ordered. The appointment was again rescheduled while I waited for the camera to arrive. The appointment was cancelled because all home visits have been discontinued.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Leave it to the Pros

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professonal and patient installation. Well versed, clean and professional. Answers a lot of questions as well.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good Squad Installed Cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad staff provided a great service, clean and efficient install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good and he knew what he was doing. I would recommend geek squad.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 3 out of 5 stars

    Arlo camera installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A company that Best Buy used to install my Arlo cameras broke a garden fountain and solar addess decor and did not let me know. The csmeras were installed correctly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Install camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Done will ease and professionally. Easy setup and complete

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! Professional, installed fast and the job is well done! I am very happy with their services!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Camera installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Edwin did a great job installing cameras and setting up everything.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The Geek squad installed and up set the products.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my Blink system and went through the operation with me.

    I would recommend this to a friend