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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3377 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 75 Showing 1,481-1,500 of 3,377 reviews
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Spotlight install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledge and professional.. took time to go over product and was curtious to being clean.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Installion

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech installed first three cameras.I watched him and was able to install another one easy.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Wireless Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent did an oustanding job on installation and explained everything.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Home security cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my cameras around my home and did an awesome job!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The service was great and friendly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time and followed my direction on the placement of the solar panel. Went beyond what was expected.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Arlo camera install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad mounted cameras and set up apps on my phone

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Easy to install yourself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am stopping myself, really good brand. They work great. The picture is so clear

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Motion detection

    Rated 1 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t like the camera. I purchased the arlo camera and solar panel. The technician told me I wouldn’t have to worry about charging it for at least a year. I had to charge it the next day. The solar panel don’t work well at all. I feel it was a total waste of money. I can’t have it on the settings that I really want it on because then it really drains the battery. So, I feel that it is a waste and not serving the purpose of why I bought it in the first place. I miss so many motions it ridiculous.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera were installed professionally great work done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Camera install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my cameras, good clear videos. I will recommend these cametas to my friends. ❤️

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    only thing I don t like some neighbors complain about the lights to brite in there windows I ask why you don't have curtains also they think its pointed at there house anyone know how to answer those questions I dont intstall the camera I paid best buy to make those installations .

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Camera install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a great job installing and professional while they are here

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 3 out of 5 stars

    Arlo camera installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A company that Best Buy used to install my Arlo cameras broke a garden fountain and solar addess decor and did not let me know. The csmeras were installed correctly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installing security camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed outside security camera with ease with minimal instructions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo camaras installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was very professional and service was excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ian from Manada installed my security cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ian from third party Manada installed 3 Arlo Security cameras and 3 Solar chargers for the cameras. He called before arriving, started right to work installing where we requested, set up all three on wifi, tested strength of signal and showed us how to monitor. I will request Ian for all my installs.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Agents were very helpful in explaining system.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very efficient in installing our new Ring cameras!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek squad installed my slimpisafe outdoor camera!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad always helpful. Easy installation. Very happy!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great worker very knowledgeable and helpful. Courteous and fast

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Camarea

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was awesome. They mounted my cameras were I wanted and ensured they were working

    I would recommend this to a friend