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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3319 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 75 Showing 1,481-1,500 of 3,319 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek tech did a wonderful job at setting up the wired cameras. Very professional and went beyond to help us out.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Team was pleasant, knowledgeable and professional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    See comments above. The team completed the work on time and everything is working perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ian from Manada installed my security cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ian from third party Manada installed 3 Arlo Security cameras and 3 Solar chargers for the cameras. He called before arriving, started right to work installing where we requested, set up all three on wifi, tested strength of signal and showed us how to monitor. I will request Ian for all my installs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable tech who knew exactly what to do.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Alarmingly efficient installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent answered all our questions and made sure everything was working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very helpful and very professional glad to have them to help everyone

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Camera install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable and knew what he was doing. Did the work, also helped me set up the app.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad got rhe job done!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents hooked up my home secuirty system. Had problems connecting it to my Internet but went the distance and stayed until the job was completed.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Took Care of Everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I thought they would do. Did not disappoint. Worth every dollar. Quick and done in no time.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Arlo camera install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad mounted cameras and set up apps on my phone

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera were installed professionally great work done

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Friendly service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bobby installed 4 ring cameras, so friendly and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed quick and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a wonderful job Mounting my TV and connecting all the devices leaving me with nothing to do but power on and began watching my favorite shows

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Best Option

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the ring cameras and connected them with the phone and amazon echo video .

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Wireless Camera Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Wireless Camera Installation guys where on time and very professional in setting up everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    VERY PLEASE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent was on time, with his appoiment, the agenty was curiou andknowledgeable of install my tv and he made sure all my tv channels was coming in and made sure allmy monitors was working to get my channels,

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Super Easy Quick Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our installer made it super quick and easy. They were really good communicating when they would be arriving.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad did a great Job on installing my camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job on installing and setting up my cameras!

    I would recommend this to a friend
  • Cons mentioned:
    Communication

    Rated 1 out of 5 stars

    Had to Install Everything Myself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible experience. We bought from Bestbuy because we were Total Tech members which meant that we had the benefit of free installation. We bought about $1,000 in ring equipmet. The Bestbuy sales person was great. He scheduled the installation for the following weekend. Well, on the day of installation, the third party installers never showed after giving me excuse after excuse. I called Total Tech who said that they were looking into it and they would escalate the matter and that someone would call me back from Total Tech. Im still waiting for that call from three weeks ago. I was also told that i would receive a call from the store that i bought everything from. I never got that call either. I ended up installing everything myself. Cameras, doorbell, alarm system, retro kits and thermostat. Then I received a call three weeks later from Total Tech wanting to confirm my scheduled installation of my ring doorbell for tomorrow. You cant make this up. It was a complete disaster and apparently zero communication. I would give this review zero stars if it was an option.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek squad installed my slimpisafe outdoor camera!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad always helpful. Easy installation. Very happy!

    I would recommend this to a friend