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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3319 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 77 Showing 1,521-1,540 of 3,319 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Happy with the install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wireless camera was installed in the perfect place to view everything on the side yard

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Spotlight install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledge and professional.. took time to go over product and was curtious to being clean.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Total Tech Membership and Best Buy sent members of the Geek Squad to my house to do the installation. They were very friendly during the process and did a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installing security camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed outside security camera with ease with minimal instructions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    happy purchaser

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and organized. I recommend an electrician be onsight when installation takes place so they can work together, otherwise, communication is challenging between the two parties with the homeowner as an intermediately.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Installion

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech installed first three cameras.I watched him and was able to install another one easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo Pro4 Camera Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys from Geek Squad installed my Cameras in a reasonable amount of time. They were professional, courteous, and conscientious. On a scale from 1 to 10 where 10 is extremely satisfied and 1 is extremely dissatisfied, I gave them a 9. Thank you Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The service was great and friendly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time and followed my direction on the placement of the solar panel. Went beyond what was expected.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Camarea

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was awesome. They mounted my cameras were I wanted and ensured they were working

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cameras are real nice now I have to learn how to work them

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was done to precision. Service is always great with these guys.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad In-house Appointment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT!!! Squad was well informed and helpful. Thanks Guys!!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor installation services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly but not professional did the bare minimum to install did not install cameras where they were instructed

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Geek Squad Installed my Cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Arlo Cameras. I only had problems with one because it wouldn't charge.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Mr Needham was very prompt

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mr Needham was very prompt and the installer was quick and did exactly as I requested

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Video service majors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Done great job, very informative answerdd all my questions .

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Arlo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Andrew awesome every time he comes out to eork on anything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service! 100% Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service! 100% Recommended. Great Service! 100% Recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad - Jason installed laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up HP laptop, added Microsoft and set up Excel. Jason was very informative and added little extras that I asked for. I was able to reach him by phone and he was always very informative, polite friendly and gave me a lot of insight in my new laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech guy was really knowledgeable and went over everything. Great customer service from tech. So far so good with the cameras. Almost a month and batteries around 87%. I linked with Alexa for notifications when there is a person on my front and back porch. I may need a WiFi extender, sometimes I get poor connection on the side of house farthest from my router.

    I would recommend this to a friend