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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3378 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 78 Showing 1,541-1,560 of 3,378 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job Geek Squad arrived on time and mounted c

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a great job mounting cameras and resolved my computer issues.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great camera install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were quick and thorough installing my outdoor cameras.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Prompt courteous service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completely satisfied, all items were quickly installed and works well.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The Best Buy guys

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always do a good job of installing my products. They are professional and courteous.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    GREAT SERVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE GEEK SQUAD DID AN SUPERB JOB OF INSTALLING TO WHERE WE NEEDED AND OFFERING GOOD ADVICE

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two geek squad guys were highly professional, polite, well dressed, and answered all my questions.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    all is well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love geek squad got there on time knew what he was doing got it don fast and right.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 3 out of 5 stars

    Good tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys got the tv up quickly but when it came time to show me how to navigate the tv that was a brief explanation. I am going to have my nephew come over & show me how it works

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Blink Cameras - beware

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Blink Cameras are excellent however, they say they are compatible with Amazon Alexa Echo but they are not. The Blink technicians are still trying to get this resolved. The blink cameras work on your blink app on your phone however somehow they do not give you live views on your amazon echo show. Beware

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They where great and informative and arrived on time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo Pro4 Camera Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys from Geek Squad installed my Cameras in a reasonable amount of time. They were professional, courteous, and conscientious. On a scale from 1 to 10 where 10 is extremely satisfied and 1 is extremely dissatisfied, I gave them a 9. Thank you Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Installing Ring Cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation of 5 Ring Spot Cameras was great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The Geek Squad Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They made it look so easy and I did not have to lift a finger... Thanks Geek Squad!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians did a great job installing and setting up my new Nest Cameras.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed cameras and TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job! I am very pleased with the service provided.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Total Tech Membership and Best Buy sent members of the Geek Squad to my house to do the installation. They were very friendly during the process and did a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    They knew what they were doing.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did great on putting up my cameras. They explained well how system worked.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    scheduled quickly, excellent installation/

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad connected all the cameras efficiently and quickly. All working great

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job and were punctual. I would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    done quickly, but not accurate.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wireless camera was installed, they will have to come back up since they have it hooked up to an exposed outlets that anyone can plug in. I did pay up front as a total tech member $49 and then they charged me an extra $99. they are coming back out and I am sure that i will get my money back if appropriate on the overages.

    I would recommend this to a friend