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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3319 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 78 Showing 1,541-1,560 of 3,319 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great set up

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have someone set up everything and show me how to use and change batteries.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad tech very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech agent mounted all 4 cameras., hook up computer system and all devices working in perfect order as requested..The whole appointment went fabulous without any delay during install. Great walk through to let know how everything would work and in changing batteries and keeping system running without any problems. Experience was remarkable!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    She did a great job!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She did a great job and was very professional. I would not have been able to do this myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation was perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are extremely happy with the Geek Squad's installation of our Arlo cameras and doorbell and new router and wifi extender. Our first visit was from a contractor hired by Geek Squad and the results were not good. Once the Geek Squad came to do the install everything went smoothly. Love Geek Squad!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Very knowledgable technician. Was on time and completed the work in 2 hours or less. I was very impressed.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent mounted my camera great job. As well my new wifi modem system. TV

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Camera setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had 2 outdoor camera set at my home. The Tech person did a great job of installing my camera.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mathew from Best Buy showed up on time and got the job done. He is very knowlegable on setting up the Ring Camera's with spotlight. In fact we had him a couple of years ago and he did some other camera's that with stood 2 hurrincane. Would recomment Mathew from Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installation of my camera state of art. I would use Geek Squad again for my installations

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great teamwork

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad came and installed 3 televisions in less than 30 minutes. Amazing team work

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good review for 3rd part installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy set me up with third party installers since they do not install the wired Ring spotlights, only the battery operated ones. Once finally got installers to my home, I was very pleased with their service. Friendly and they took time to show me set up and how to use the Ring app.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The Besy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best guys on the market. Knowledgeable, friendly, And very efficient

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Arlo Camera System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was friendly and knowledgeable about the product. They installed cameras very fast and precise.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had security cameras before, but these Arlo cameras are pretty easy to use. So far so good .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, but not quite great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs who came out were all great and really nice and professional. My one knock on them is that the camera that was installed on the garage was not placed in an ideal location. I would have much preferred that it was installed higher so no one would be able to move it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was great. He explained the whole system to me. He then help me download the app and assisted me inlogging in all the cameras. He then installed all the outside camera's and the solar panels. Came back inside, checked the system, named all the camera's, and tested everything once more. The whole experience was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding service, trust worthy and very knowledgeable, I will use geek squad again for sure. Two service members arrived early as well and helped me to understand how to use the product

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Technician installed my cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians installed and mounted our cameras.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Platinum 5++++ Rating

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, knowledgeable & committed to achieve the solution. Bravo! Best ever!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick and Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was installed and working to our complete satisfaction.

    I would recommend this to a friend