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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3350 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 3,350 reviews
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Paul was a professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoyed my experience with Paul! He was truly a professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad very helpful and explain everything on an easy way. Nice manners and took time to listen to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mathew from Best Buy showed up on time and got the job done. He is very knowlegable on setting up the Ring Camera's with spotlight. In fact we had him a couple of years ago and he did some other camera's that with stood 2 hurrincane. Would recomment Mathew from Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Blink Cameras - beware

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Blink Cameras are excellent however, they say they are compatible with Amazon Alexa Echo but they are not. The Blink technicians are still trying to get this resolved. The blink cameras work on your blink app on your phone however somehow they do not give you live views on your amazon echo show. Beware

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeks guys installed 4 Arlo cameras. Excellent job. Very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 3 out of 5 stars

    Good tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys got the tv up quickly but when it came time to show me how to navigate the tv that was a brief explanation. I am going to have my nephew come over & show me how it works

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kind, knowledgeable, efficient, and friendly technicians.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and fast and he is Soo nice and he know what’s he’s doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was impressed with their professional attitude, knowledge, and dedication towards their work.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Installing Ring Cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation of 5 Ring Spot Cameras was great!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They where great and informative and arrived on time

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad hooked up my camera's quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed my camera's and showed me how to set up my monitoring on my phone

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Awesome Technician

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Leopold is patient knowledgeable and always on time! Highly recommended!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great camera install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were quick and thorough installing my outdoor cameras.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Things went well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted cameras appropriately! Agents were professional! Agents were on staff!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Security camera installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paul deGracia did an outstanding job installing my Ring spotlight cameras.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    done quickly, but not accurate.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wireless camera was installed, they will have to come back up since they have it hooked up to an exposed outlets that anyone can plug in. I did pay up front as a total tech member $49 and then they charged me an extra $99. they are coming back out and I am sure that i will get my money back if appropriate on the overages.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Prompt courteous service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completely satisfied, all items were quickly installed and works well.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Hookup work very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad came and hooked these cameras up and made sure we knew how to work them.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job Geek Squad arrived on time and mounted c

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a great job mounting cameras and resolved my computer issues.

    I would recommend this to a friend