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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3377 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 3,377 reviews
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mathew from Best Buy showed up on time and got the job done. He is very knowlegable on setting up the Ring Camera's with spotlight. In fact we had him a couple of years ago and he did some other camera's that with stood 2 hurrincane. Would recomment Mathew from Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Security camera installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paul deGracia did an outstanding job installing my Ring spotlight cameras.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Hookup work very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad came and hooked these cameras up and made sure we knew how to work them.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great camera install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were quick and thorough installing my outdoor cameras.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They where great and informative and arrived on time

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Installing Ring Cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation of 5 Ring Spot Cameras was great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad - Jason installed laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up HP laptop, added Microsoft and set up Excel. Jason was very informative and added little extras that I asked for. I was able to reach him by phone and he was always very informative, polite friendly and gave me a lot of insight in my new laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    happy purchaser

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and organized. I recommend an electrician be onsight when installation takes place so they can work together, otherwise, communication is challenging between the two parties with the homeowner as an intermediately.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Prompt courteous service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completely satisfied, all items were quickly installed and works well.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job Geek Squad arrived on time and mounted c

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a great job mounting cameras and resolved my computer issues.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service rep. Was very rude and impatient with me , he was not kind and showed no customer service etiquette! I was not happy about him , I Paid $129 for an unsatisfactory service, , the camera keeps going off line , we were told to get a WiFi extender and we did , but we’re not sure how to install it . We need help , we are senior adults and some technical issues we are not familiar with , PLEASE HELP us! I feel like I paid my money for the guy to just install the camera with no explanation on how to operate it out of courtesy. Thank you very much for your consideration,Mrs. D. Jones

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The Best Buy guys

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always do a good job of installing my products. They are professional and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    done quickly, but not accurate.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wireless camera was installed, they will have to come back up since they have it hooked up to an exposed outlets that anyone can plug in. I did pay up front as a total tech member $49 and then they charged me an extra $99. they are coming back out and I am sure that i will get my money back if appropriate on the overages.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    GREAT SERVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE GEEK SQUAD DID AN SUPERB JOB OF INSTALLING TO WHERE WE NEEDED AND OFFERING GOOD ADVICE

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    all is well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love geek squad got there on time knew what he was doing got it don fast and right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed cameras and TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job! I am very pleased with the service provided.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Camera Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job with camera installation

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians did a great job installing and setting up my new Nest Cameras.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installation Was Exemplary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dave made sure not only tdnchat equipment was properly installed but adjusted them so that I could access everything safely and conveniently.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two geek squad guys were highly professional, polite, well dressed, and answered all my questions.

    I would recommend this to a friend