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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3319 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 80 Showing 1,581-1,600 of 3,319 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They where great and informative and arrived on time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He installed my camera great and helped me with the app and set up. I would recommend geek squad to anyone. They are wonderful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service!! Quick, easy, very friendly and went over all equipment to make sure I knew how to work it and what to expect. Answered all of my questions. Everyone was very professional! Definitely will refer friends to Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The head technician and his assistant were punctual professional and KIND. THEIR PATIENCE and ability to understand my needs by empathetic listening was priceless! Best team I have had out here yet!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    done quickly, but not accurate.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wireless camera was installed, they will have to come back up since they have it hooked up to an exposed outlets that anyone can plug in. I did pay up front as a total tech member $49 and then they charged me an extra $99. they are coming back out and I am sure that i will get my money back if appropriate on the overages.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great camera install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were quick and thorough installing my outdoor cameras.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    camera with solar panel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave them a four because when the solar panel was put up it wasn't connected. I had to call for an other tech come (David). He got it going for me. I thank him every much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Cameras installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are the GREAT GEEK SQUAD TEAM MEMBERS at Best Buy and then there are the NOT Great Geek Squad Members. 5 STAR TO THE GREAT ******* Chris from NE -uptown EXCELLENT*********

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    CeciliaB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great investment! I have feelings of so much protection in my yard, around my home. Especially coming and going from my car I feel safer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Experience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents who installed my cameras were so kind and knowledge. They made sure they answered all my questions and that I knew how to work the cameras before they left.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Awesome Technician

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Leopold is patient knowledgeable and always on time! Highly recommended!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Camera Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job with camera installation

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Security camera installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paul deGracia did an outstanding job installing my Ring spotlight cameras.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad hooked up my camera's quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed my camera's and showed me how to set up my monitoring on my phone

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Prompt courteous service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completely satisfied, all items were quickly installed and works well.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Things went well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted cameras appropriately! Agents were professional! Agents were on staff!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job Geek Squad arrived on time and mounted c

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a great job mounting cameras and resolved my computer issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed cameras and TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job! I am very pleased with the service provided.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Hookup work very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad came and hooked these cameras up and made sure we knew how to work them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They respectful. Knowledgeable and professional. Overall They eere excellent.

    I would recommend this to a friend