48-Hour Flash SaleEnds Tuesday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3319 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 81 Showing 1,601-1,620 of 3,319 reviews
  • Rated 5 out of 5 stars

    Geek Squad installed 16 security cameras

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received excellent service and advice. Service staff very knowledgeable and helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Camera Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quick and professional service! Thank you so much!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job and were punctual. I would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed cameras

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians did a great job installing and setting up my new Nest Cameras.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The Best Buy guys

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always do a good job of installing my products. They are professional and courteous.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 3 out of 5 stars

    Cameras and door bell

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great but the only thing here was when I placed my order at bestbuy I said that I will install cameras and door bill when he showed up he told me to install the bill it’s going to be extra charge.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    all is well

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love geek squad got there on time knew what he was doing got it don fast and right.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installation of my camera charger

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Three Cameras chargers are ok but there is one with insufficient light and it isn’t charging. The installer could check the area and install in a better place. I need to move it. If you can install yourself it might be better.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Phone conversation.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was very knowledgeable and courteous while talking to him'

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring camera's and doorbell

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service! The technician was very polite and professional. Thank you

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great quality I would definitely recommend this to

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality I would definitely recommend this to a friend.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    GREAT SERVICE

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE GEEK SQUAD DID AN SUPERB JOB OF INSTALLING TO WHERE WE NEEDED AND OFFERING GOOD ADVICE

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    They knew what they were doing.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did great on putting up my cameras. They explained well how system worked.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The Geek Squad Rocks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They made it look so easy and I did not have to lift a finger... Thanks Geek Squad!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    scheduled quickly, excellent installation/

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad connected all the cameras efficiently and quickly. All working great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clear video

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ring was easy to set up, using ring app on Iphone. Good clear video. It does cost $3.00 per mo to be able to save videeos. But that is an option. Just having them will sometimes deter robberies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad does it again!! Makes installation pain

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted and set up all 3 cameras in a relatively short amount of time. He had everything in working order and cleaned up excess packaging. He was friendly and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and highly recommend Best Buy. Called service they were able to come out and do my install and kept me informed.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad was great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two geek squad guys were highly professional, polite, well dressed, and answered all my questions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solar panels for Arlo cameras

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have several outdoor Arlo cameras. I had them install the solar panels for them. They did a fairly good job but they didn’t install the supports that keep the panels in place during wind storms. Have had to readjust after the winds come blowing down the plains.

    I would recommend this to a friend