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Customer reviews

Rating 4.4 out of 5 stars with 3350 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 82 Showing 1,621-1,640 of 3,350 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work and very professional! Great to work with and timely

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek squad installed my camera the way I wanted.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician arrived on time and he was very knowledgeable.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't waste your money on this service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never realized this install would require me to hire an electrician to finish BOTH the installation of camera AND get my doorbell working. Installers told me that they werent electricians do nothing was hardwired. Cords were haphazardly left in the open for the cameras, not hidden, or secured properly and doorbell still didnt work when they left. Total waste of money!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    these camera s are top shelf

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the picture nite or day are very good very happy.they do everything we wanted

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    CeciliaB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great investment! I have feelings of so much protection in my yard, around my home. Especially coming and going from my car I feel safer.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Installation issue

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had two ting caneras installed and i went to put the extra battery in one of them and they mist have used a drill on the screw. It is so tight that i cannot open the camera at all and the screw is now stripped. Also the mount is not attached tightly and appears stripped out as well. Tried to call foe service and sat on hold for an eternity.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He installed my camera great and helped me with the app and set up. I would recommend geek squad to anyone. They are wonderful.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very curious quick and easy install.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install was done quickly and professionally, by a very curious man.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just sit back and let them to do the work. Great service. Good quality. So professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clear video

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ring was easy to set up, using ring app on Iphone. Good clear video. It does cost $3.00 per mo to be able to save videeos. But that is an option. Just having them will sometimes deter robberies.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    The installer was wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, quick, really nice guy. Would hire again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Late

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was not geek squad. 3rd party installers came a day late, and never notified me. they wasted my time for 8 hours waiting for them to show up on my appointment day

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    security camera install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent job they were contentious Nothing more to say

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad does it again!! Makes installation pain

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted and set up all 3 cameras in a relatively short amount of time. He had everything in working order and cleaned up excess packaging. He was friendly and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad = Easy & Fast Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was great and the geek squad tech didn’t leave until he knew I was happy with the way our security cameras were working. I feel like he went above and beyond by explaining the Ring app to me also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Eddy-Best Tech @ Henderson NV location!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The final tech to come out (3rd one named Eddy) to fix the problem. Eddy was the most knowledgeable out of all that had been there. Finally, things were fixed. If you need something done at the Henderson Nevada location ask for Eddy to do it or you will have multiple trips/appts to get it fixed.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    great camera setup simple and fast.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent mounted my cameras quick and easy and explained features.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great camera recommended by a friend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will recommend this camera link to family and friends great picture and sound

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great, friendly and informative

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys set up and installed 8 Blink cameras very professionally.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connected camera and solar panel in short time. Nice and professional

    I would recommend this to a friend