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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3319 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 82 Showing 1,621-1,640 of 3,319 reviews
  • Rated 5 out of 5 stars

    Ring camera install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mitchell, the agent, worked around my schedule to accommodate my needs. He came and installed the equipment, ran the setup on my phone and explained everything to me. He did a phenomenal job and I would have him back for any worked I need done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV delivery, mounting, and haul removal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two installers were extremely knowledgeable, courteous, and professional. The install experience was superb. Keep those guys around. They are clearly assets.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation of Lorex surveillance cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation and set up of Lorex camera system went as planned with excellent results.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Tech Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Original Ring camera was defective & Tristan was very instrumental in reordering and making sure installation was completed by another Tech. There was an error in billing, but again, Tristan made certain error corrected. All I spoke to listened to problem and made sure corrected.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad guys that came over to install my cameras did a great job

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a great job with installing and service with a good attitude.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Wi fi cameras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad worked professionally putting up our wifi cameras in a timely manner

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras are clear and work amazing. Even at night u can see everything. Recommend highly

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    re-charging

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we need to keep re-charging the battery, we have solar as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad = Easy & Fast Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was great and the geek squad tech didn’t leave until he knew I was happy with the way our security cameras were working. I feel like he went above and beyond by explaining the Ring app to me also.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Camera system install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mike was very knowledgeable and did an excellent job. Thanks

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Late

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was not geek squad. 3rd party installers came a day late, and never notified me. they wasted my time for 8 hours waiting for them to show up on my appointment day

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech mounted my cameras and did a great job. Recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Installer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. The installer knew just where to place the camera for the best view. It works perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My geek squad member was great. Took time to explain how camera works and made recommendations. He was very professional. I love my cameras. Clarity is excellent. I now have peace of mind.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Install two external cameras, and doorbell camera.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted 3 cameras, 2 outside and 1 doorbell working perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The representative knew exactly how to place the camerass and did it in about 2 hours. Great Job!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installer is very knowledgeable and attentive to the little details.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was friendly , patient , quick & knowledgeable

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed my exterior nest security cams

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a great job installing my outdoor security cams.

    I would recommend this to a friend