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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3377 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 83 Showing 1,641-1,660 of 3,377 reviews
  • Rated 5 out of 5 stars

    Clear video

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ring was easy to set up, using ring app on Iphone. Good clear video. It does cost $3.00 per mo to be able to save videeos. But that is an option. Just having them will sometimes deter robberies.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    the best .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have seen other cams this is the best by far you wont be disapointed

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents installed the cameras fast and help me set it up on my phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad = Easy & Fast Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was great and the geek squad tech didn’t leave until he knew I was happy with the way our security cameras were working. I feel like he went above and beyond by explaining the Ring app to me also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad camera installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy that installed my cameras was very kind and polite, he got the cameras up in no time and gave us a quick run through on how to set them up on our phones. He had to come back about 2 months later to install the solar panels and he was very apologetic for the time frame, and got them all put up in not time at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Very knowledgable technician. Was on time and completed the work in 2 hours or less. I was very impressed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad does it again!! Makes installation pain

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted and set up all 3 cameras in a relatively short amount of time. He had everything in working order and cleaned up excess packaging. He was friendly and knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not tech savvy so I had them installed. Explained everything thoroughly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable tech who knew exactly what to do.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation was quick and efficient

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very professional and quick when installing cameras.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Installed my outdoor security cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was prompt, courteous,and very knowledgeable

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Good features, easy installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with indoor/outdoor performance. Very good quality pictures.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Five star! Love the product, the Best Buy crew and the service all around!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    CeciliaB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great investment! I have feelings of so much protection in my yard, around my home. Especially coming and going from my car I feel safer.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Camera setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad did a great job setting on 3 arlo security cameras in my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE MY GEEKS!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Geeks!! We have used them several times over the past few months. They have installed several items for me as I've gone smart house. Any little glitch and they are back to fix it. 9 times out of 10 everything is fine on the 1st trip.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My geek squad member was great. Took time to explain how camera works and made recommendations. He was very professional. I love my cameras. Clarity is excellent. I now have peace of mind.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installer was very competent and did a great job for the installation.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Security Cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation of security cameras was quick. Geek Squd Troy is the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service I received was amazing. The gentlemen that came were friendly and knew exactly what needed to be done. They also asked us questions to make sure the work they were doing was what we wanted and was satisfied with.

    I would recommend this to a friend