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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3350 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 83 Showing 1,641-1,660 of 3,350 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these cameras and was extremely pleased with Joel’s help and consideration.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was quite, perfect & the installers were kind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My geek squad member was great. Took time to explain how camera works and made recommendations. He was very professional. I love my cameras. Clarity is excellent. I now have peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV delivery, mounting, and haul removal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two installers were extremely knowledgeable, courteous, and professional. The install experience was superb. Keep those guys around. They are clearly assets.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a very good job at explaining everything and setting everything up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was on time. Knowledgeable and very professional and super nice. He above and beyond to get all.my camera's installed correctly suggested a mount for one of my camera's pulled it up for me on internet, i ordered it, he came back once product arrived in a few days. Very happy with product and service.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Like Best Buy. Didn’t care for Installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was 4 hours late with no notification. Once he got here he installed the mounted cameras with some thought. The “plug & play” cameras that didn’t have to be mounted he just found the easiest spot to plug. I had to move both cameras & later had my son, who lives out of state, mount them for me so they didn’t get blocked or knocked off of the counter.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Was installed quickly.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted the cameras quickly had good suggestion on where to put them.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great camera for our purpose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was excellent and patiently showed us how to use on cell phone

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the extra security for my family. These are awesome and so clear

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No show, no call, no install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They wouldn’t let me do a review with no stars. The install was scheduled 3 times. Twice they did not show up and the third install was changed( not by me) to a delivery that never came. I was never contacted to let me know that they weren’t coming or why! Each time it took me about an hour to reach an agent who could not get through to the installer to address the issue. I canceled the install.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 1 out of 5 stars

    Geek Squad moved my RING camera efficiently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents moved a ring camera and solar panel from a shady inconsequential location to a sunny spot that illuminates 3 entries to my business so I never have to change batteries and I can view who is coming in and leaving. On time and efficiently.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simple and awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera was simple to mount and works very well.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The GEek Squad was awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted several televisions very timely and efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service I received was amazing. The gentlemen that came were friendly and knew exactly what needed to be done. They also asked us questions to make sure the work they were doing was what we wanted and was satisfied with.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Install eeros

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable tech . Polite and great work. Tecommend

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love Geek Squad. Did a great job installing our cameras!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Good choice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras for the price work real well. Would recommend to everyone to purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad camera installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy that installed my cameras was very kind and polite, he got the cameras up in no time and gave us a quick run through on how to set them up on our phones. He had to come back about 2 months later to install the solar panels and he was very apologetic for the time frame, and got them all put up in not time at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Barry did a great job installing our cameras! He was early, was patient with us as we looked at what we wanted to have covered. I highly recommend the Tech support and especially Barry out of the State College store!

    I would recommend this to a friend