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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3350 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 84 Showing 1,661-1,680 of 3,350 reviews
  • Rated 5 out of 5 stars

    LOVE MY GEEKS!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Geeks!! We have used them several times over the past few months. They have installed several items for me as I've gone smart house. Any little glitch and they are back to fix it. 9 times out of 10 everything is fine on the 1st trip.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having Total Tech Support makes having things like this done so quickly and they personnel are so professional its absolutely painless. Ryan and his coworker were a pleasure to work with

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents installed the cameras fast and help me set it up on my phone

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    the best .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have seen other cams this is the best by far you wont be disapointed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and highly recommend Best Buy. Called service they were able to come out and do my install and kept me informed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my ring cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mounted all my ring cameras and connected them to my iPhone and eero . He made sure everything was connected and running properly before he left my home. Great Job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on-time and completed the work in a timely manner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed 16 security cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received excellent service and advice. Service staff very knowledgeable and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bestbuy membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Items are getting expensive every single year. Thats why you need the best protection plan for them to protect your investment. Service was included with the BestBuy Total Tech Membership.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation was quick and efficient

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very professional and quick when installing cameras.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not tech savvy so I had them installed. Explained everything thoroughly

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Installed my outdoor security cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was prompt, courteous,and very knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool lil Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice little camera. The automatic privacy slide that covers the lens is really nice. You dont have to wonder if the camera is recording when off. Its perfect the size to kind of hide it. There are some features it should have for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They respectful. Knowledgeable and professional. Overall They eere excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Good features, easy installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with indoor/outdoor performance. Very good quality pictures.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Five star! Love the product, the Best Buy crew and the service all around!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Camera setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad did a great job setting on 3 arlo security cameras in my home.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installer was very competent and did a great job for the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job installing security cam

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ryan, the geek squad installer is great! This is the 3rd time I have had him out to install security cameras. He is professional and personable.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    GREAT GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ON TIME SERVICE. THEY DID A GREAT JOB NO ISSUES NONE

    I would recommend this to a friend