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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3319 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 86 Showing 1,701-1,720 of 3,319 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Cameras installed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Representative explained how to use cameras.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Job well done

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installation was fast everything is working perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very efficient, helpful and answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad - the Professionals from Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely the most professional Geek Squad Team to provide services at my home. They kept me informed of their arrival time, what they would be doing and asked me questions about my concerns to better install Ring exactly where it would do me and my family the most good.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They worked as a team and got the job done quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great investment easy to use and install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend, very easy to install now a day everyone needs cameras.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I always feel like somebody's watching me... its m

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great... you can talk through the cameras! Now when the neighbors walks her god forsaken poodle and it tries to poop on my yard i start barking uncontrollably and it takes off so fast!!!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Blink review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install went very well .. Camara resolution is good I am using an Echo show to monitor . Problem I am having is Camera’s keep going off line. This continues to happen even after calling blink tech support and installing fresh batts . After ownong about a month I Would not recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outside camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came and installed my outdoor camera system without no problems. They asked for my input and kept my informed throughout the whole process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a fantastic job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went smooth. Cameras are now working great!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very professional installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad very helpful while installing the cameras. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't recieved these caeras yet to install how do I install them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the Bomb SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was amazing and very knowledgeable of the equipment. He left me feeling like an expert.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great/Efficient Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my two ring cameras, adjusted the angles to my liking and showed me how to change the batteries. The agent was great and I would definitely use this service again.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my cameras quickly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my cameras quickly and with no issues

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Arlo pro 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A best buy employee recommended them but in all honesty i wish i would've gone with something different. They do their job as cameras but batteries die so quick and the recording most of the time have static.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      We're sorry if an issue with the installation of your camera system is causing them to not work right. Please call us at (800) GEEKSQUAD or (800) 433-5778 so we can discuss trying to find a solution.

  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Camera Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did an amazing job with the install of my Arlo cameras

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    EXCELLENT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT INSTALLATION AND SERVICE TECHNICIANS ARE VERY WELL SKILLED.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team Mike and Alex were fantastic Worked hard to get the security system up and running working through some challenges Very pleased with this team and Geek squad GoyJob guys!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Geek service ever!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad showed on time and did a professional job

    I would recommend this to a friend