Customer Ratings & Reviews
- SKU:
- 5808421
Customer reviews
Rating 4.4 out of 5 stars with 3377 reviews
(3,377 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Installation
Rated 5 out of 5 stars
Quick installation with explanation of product fun
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Products installed & functions displayed& explained.
This review is from Wi-Fi Camera Install (Up to 2 Cameras)
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
Liked the Geek person who installed cams
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Corey was knowledgeable, helpful, professional, and patient.
I would recommend this to a friend Rated 5 out of 5 stars
Geek Squad did a great job installing security cam
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ryan, the geek squad installer is great! This is the 3rd time I have had him out to install security cameras. He is professional and personable.
This review is from Wi-Fi Camera Install (Up to 2 Cameras)
I would recommend this to a friend- Pros mentioned:Professionalism
Rated 5 out of 5 stars
Great security camera
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely professional, very patient. I was very pleased with the service.
This review is from Wi-Fi Camera Install (Up to 2 Cameras)
I would recommend this to a friend Rated 4 out of 5 stars
got it done!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the agents mounted my new security cameras with batteries and then came back to mount the solar panels so we don't need to keep changing out the batteries, and they installed the solar panels where they can receive more light.
I would recommend this to a friend- Pros mentioned:Knowledge
Rated 5 out of 5 stars
Job well done
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad is a well trained squad. They know their stuff
This review is from Wi-Fi Camera Install (Up to 2 Cameras)
I would recommend this to a friend Rated 5 out of 5 stars
Security Cameras
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the security cameras they give me extra security when I’m away from home I can monitor what is happening inside and outside of my home. I also feel safer at night when I’m home alone.
This review is from Wi-Fi Camera Install (Up to 2 Cameras)
I would recommend this to a friendRated 5 out of 5 stars
win win
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this protection it a great thing to have when the unexpected happens. this has saved me on more than one occasion. this is one of the reason I buy from best buy. it gives you piece of mind.
This review is from Wi-Fi Camera Install (Up to 2 Cameras)
I would recommend this to a friend- Pros mentioned:Installation
Rated 5 out of 5 stars
Excellently done
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely satisfied with installer. Will highly recommend
This review is from Wi-Fi Camera Install (Up to 4 Cameras)
I would recommend this to a friend Rated 1 out of 5 stars
Arlo camera still isn’t working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I paid a fee for my Arlo camera reinstall due to the camera being down 80% of the time. I had also purchased a solar panel with this camera. The technician came out and changed the battery and stated this should take care of the issue. Again, I informed him that I believe the camera was originally installed where there wasn’t proper sunlight for the solar panel. I have said all of that to say I paid a fee and my camera still isn’t charging or working properly.
This review is from Wi-Fi Camera Install (Up to 2 Cameras)
No, I would not recommend this to a friendRated 5 out of 5 stars
quick service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the agent mounted all my cameras nicely,he was listening to my question and giving sugestion that work in most angle of the house
This review is from Wi-Fi Camera Install (Up to 4 Cameras)
I would recommend this to a friendRated 5 out of 5 stars
I always feel like somebody's watching me... its m
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is great... you can talk through the cameras! Now when the neighbors walks her god forsaken poodle and it tries to poop on my yard i start barking uncontrollably and it takes off so fast!!!
This review is from Wi-Fi Camera Install (Up to 4 Cameras)
I would recommend this to a friendRated 5 out of 5 stars
He was great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.He was great and he's a very nice person. He came and did what he had to do, we had small conversation, he was knowledgeable. He understood everything that I was saying to him and about my concerns and he even gave me his number just in case I needed him or I for got a question to ask about the system
This review is from Wi-Fi Camera Install (Up to 2 Cameras)
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad did a great job!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bryan from the Geek Squad in Corpus Christi came and installed our cameras and wifi extenders and did a wonderful job. He was very professional and kind and worked very hard to make sure everything was working properly. Thank you very much for doing a superb job!!
This review is from Wi-Fi Camera Install (Up to 4 Cameras)
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed 16 security cameras
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I received excellent service and advice. Service staff very knowledgeable and helpful.
I would recommend this to a friend- Pros mentioned:Installation
Rated 5 out of 5 stars
Excellent service
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very professional people, great clean up!! Quick set up
This review is from Wi-Fi Camera Install (Up to 2 Cameras)
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
Great Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad did a great job with installation yes
This review is from Wi-Fi Camera Install (Up to 2 Cameras)
I would recommend this to a friend - Cons mentioned:Motion detection
Rated 2 out of 5 stars
Camera Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installation seemed to go fine, & the set-up was supposedly completed, but unfortunately we immediately began experiencing issues with the system malfunctioning, not detecting motion when it should, not recording, going offline, etc. We called the agent that did installation right away - on two different days - we still have never received a return call (we called twice at the very beginning of July). Our system still isn’t working properly and the lack of follow thru on Geek Squad’s end has been disappointing.
This review is from Wi-Fi Camera Install (Up to 4 Cameras)
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks for uploading your review. We expect our Agents to do their best to follow up with our customers to ensure that installs go as smoothly as possible. I’m sorry that this hasn’t been your experience with us. It’s understandable that you would like to get your cameras up and working as soon as possible. We’re here to help get things back on track. To get in touch, please give us a call at (800) GEEK-SQUAD or (800) 433-5778.
- Pros mentioned:Installation
Rated 5 out of 5 stars
Great service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was able to set up our cameras very easily.
This review is from Wi-Fi Camera Install (Up to 4 Cameras)
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great Job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.install was very quick and simple to do if you knew about the product
This review is from Wi-Fi Camera Install (Up to 2 Cameras)
I would recommend this to a friend
