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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3377 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 3,377 reviews
  • Rated 5 out of 5 stars

    Best Installer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. The installer knew just where to place the camera for the best view. It works perfectly.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Great cameras when working properly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life greatly reduced by service going off and on. I was told the batteries would last about a month - they only last about 1 week. Something within the software keeps deactivating the cameras.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Cameras installed and hooked up 3 security cameral

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted 3 cameras and a solar panel. Needed a taller ladder, which arrived in a timely fashion. And one camera needed to be moved. Also, had to remove solar panel as it would not support the charge overnight. All done for a simple low charge. All cameras hooked up to the Ring app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They respectful. Knowledgeable and professional. Overall They eere excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    GOOD IDEA

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT IDEA TO HAVE ALL EXTERIOR DOOR MONITORED WITH A CAMERA.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These two guys were more than we expected.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived, introduced themselves, reviewed the premises and talked us through everything while they were installing cameras, and the Ring doorbell. They helped us download everything and explained how the internet wiring in the house was changed and simplified. If ratings were 1-10 I would give Eric and Aaron a 30!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A Good Set Up for the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a good job but had to delay the outside install until a day without rain and lightning. They should have rescheduled the whole time instead of having to make an additional appointment.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 3 out of 5 stars

    A SPEEDY GEEK SQUAD HOME VISIT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed in timely manner. Nothing but a bare bones, in directions provided despite requests. Has unique functions, that requires further detective work on my own.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great/Efficient Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my two ring cameras, adjusted the angles to my liking and showed me how to change the batteries. The agent was great and I would definitely use this service again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience with the Geek squad was great. The representative was very helpful and and knew exactly what he was doing in setting up the system correctly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation was very well done

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation went well. All is working properly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The squad was very knowledgeable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had some problems with the security camera's at first, but now they are working just fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on-time and completed the work in a timely manner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring camera's and doorbell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service! The technician was very polite and professional. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad provides super service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had geek squad mount our tv and google cameras, on 2 different days. Both instances the team was fabulous! They were patient and professional, getting the mount spot just right! I would highly recommend them over and over!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and easy to install works great a must

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team Mike and Alex were fantastic Worked hard to get the security system up and running working through some challenges Very pleased with this team and Geek squad GoyJob guys!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation went great just wish the battery would last longer

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad men were great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young men were and are very helpful and patient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician that came out was very friendly and professional. He set up the cameras, helped find the best way to get signals

    I would recommend this to a friend