Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3350 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 3,350 reviews
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Liked the Geek person who installed cams

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Corey was knowledgeable, helpful, professional, and patient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Tech

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was friendly , patient , quick & knowledgeable

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Knowledgeable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was done nicely and seeking our input on what suits us best in all steps

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Job well done

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is a well trained squad. They know their stuff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    N/A

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome experience, the installer was very knowledgeable and helpful. Product is awesome as well! Thanks.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great security camera

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely professional, very patient. I was very pleased with the service.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Blink review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install went very well .. Camara resolution is good I am using an Echo show to monitor . Problem I am having is Camera’s keep going off line. This continues to happen even after calling blink tech support and installing fresh batts . After ownong about a month I Would not recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great/Efficient Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my two ring cameras, adjusted the angles to my liking and showed me how to change the batteries. The agent was great and I would definitely use this service again.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellently done

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely satisfied with installer. Will highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bryan from the Geek Squad in Corpus Christi came and installed our cameras and wifi extenders and did a wonderful job. He was very professional and kind and worked very hard to make sure everything was working properly. Thank you very much for doing a superb job!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outside camera

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came and installed my outdoor camera system without no problems. They asked for my input and kept my informed throughout the whole process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installation of Ring Outside Camera

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job installing an outside wireless Ring security camera

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    He was great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was great and he's a very nice person. He came and did what he had to do, we had small conversation, he was knowledgeable. He understood everything that I was saying to him and about my concerns and he even gave me his number just in case I needed him or I for got a question to ask about the system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team Mike and Alex were fantastic Worked hard to get the security system up and running working through some challenges Very pleased with this team and Geek squad GoyJob guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cameras

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera system online and did excellent advice. Was able to get excess to all cameras and door bell

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent service

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional people, great clean up!! Quick set up

    I would recommend this to a friend
  • Cons mentioned:
    Motion detection

    Rated 2 out of 5 stars

    Camera Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation seemed to go fine, & the set-up was supposedly completed, but unfortunately we immediately began experiencing issues with the system malfunctioning, not detecting motion when it should, not recording, going offline, etc. We called the agent that did installation right away - on two different days - we still have never received a return call (we called twice at the very beginning of July). Our system still isn’t working properly and the lack of follow thru on Geek Squad’s end has been disappointing.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for uploading your review. We expect our Agents to do their best to follow up with our customers to ensure that installs go as smoothly as possible. I’m sorry that this hasn’t been your experience with us. It’s understandable that you would like to get your cameras up and working as soon as possible. We’re here to help get things back on track. To get in touch, please give us a call at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Cameras installed and hooked up 3 security cameral

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted 3 cameras and a solar panel. Needed a taller ladder, which arrived in a timely fashion. And one camera needed to be moved. Also, had to remove solar panel as it would not support the charge overnight. All done for a simple low charge. All cameras hooked up to the Ring app.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A Good Set Up for the Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a good job but had to delay the outside install until a day without rain and lightning. They should have rescheduled the whole time instead of having to make an additional appointment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad provides super service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had geek squad mount our tv and google cameras, on 2 different days. Both instances the team was fabulous! They were patient and professional, getting the mount spot just right! I would highly recommend them over and over!

    I would recommend this to a friend