Customer Ratings & Reviews

The geek squad did a great job with installation yes

The agent was able to set up our cameras very easily.

The Best Buy Geek Squad team who came to install my new Arlo Security System were fantastic!! Professional, efficient, and very customer-focused. I hope I get them the next time I need similar help.

The geek squad personell was very excellent and helpful, He made sure everything was working and ready, I recommend him to anyone that’s in need, thank you so much.

Battery life greatly reduced by service going off and on. I was told the batteries would last about a month - they only last about 1 week. Something within the software keeps deactivating the cameras.

install was very quick and simple to do if you knew about the product

The agent put the solar panels up and hooked my cameras up. But sometimes not all are charged or charging

They arrived, introduced themselves, reviewed the premises and talked us through everything while they were installing cameras, and the Ring doorbell. They helped us download everything and explained how the internet wiring in the house was changed and simplified. If ratings were 1-10 I would give Eric and Aaron a 30!!!

Installed in timely manner. Nothing but a bare bones, in directions provided despite requests. Has unique functions, that requires further detective work on my own.

GREAT IDEA TO HAVE ALL EXTERIOR DOOR MONITORED WITH A CAMERA.

The items I purchased were great and the guys from Greek squad doing an amazing job every time

My "Blink" cameras were installed by "Geek Squad" He was professional, but did not do a good job of explaining how they work.

Sean was informed, personable and respectful of my home. He explained options for placement and showed me how to use the app. Great service!

Agent installed, suggested and set up arlo cameras , helped with the iPhone app and answered all questions.

The installation went well. All is working properly.

Rich and his partner where really great they mounted my tv and placed all the wires in a sleeve looks awesome. I highly recommend the geek squad.

There was some experimentation needed to making the devices work properly, but once the kinks were worked out, it is now all working efficiently

The Geek Squad agent was great! Very personable, but professional. The Geek squad customer service help line reps are very difficult to communicate with, not my favorite group.

Great product and easy to install works great a must

The 2 guys that installed my Ring set up were remarkable. So nice, thoughtful, competent and and took the time to make sure everything worked the way I wanted before they left. Really excellent customer service.