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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3377 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 88 Showing 1,741-1,760 of 3,377 reviews
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good as usual-geek squad folks always knowledgeable

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Blink review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install went very well .. Camara resolution is good I am using an Echo show to monitor . Problem I am having is Camera’s keep going off line. This continues to happen even after calling blink tech support and installing fresh batts . After ownong about a month I Would not recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad , on time, and very professional, great installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BATTERY RING CAMERA INSTALL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    JOE WAS THE PERFECT SERVICE TECH FOR THE RING INSTALL, WE WERE MORE THAN SATISFIED WITH THE INSTALL. THANKS JOE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad home installation is the only way to go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy Geek Squad team who came to install my new Arlo Security System were fantastic!! Professional, efficient, and very customer-focused. I hope I get them the next time I need similar help.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Solar panels

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent put the solar panels up and hooked my cameras up. But sometimes not all are charged or charging

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Outside camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came and installed my outdoor camera system without no problems. They asked for my input and kept my informed throughout the whole process.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Outstanding product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with the product and will recommend to my friends

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are enjoying our installed cameras. Great pictures...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Outdoor camera installation was fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed 3 outdoor cameras. They were fast and efficient, but one camera has a limited view. That one should have been better located. Overall, I am glad to have the protection.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ARLO Camera System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera tech person cleared up several issues we were having with our newly purchased Arlo camera system. We have 2 issues left but are meeting with the Geek Squad to assist since the tech was unable to fix.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great product, satisfied with the service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and knowledgeable with installation.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    "Blink" Cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My "Blink" cameras were installed by "Geek Squad" He was professional, but did not do a good job of explaining how they work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On point and very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad personell was very excellent and helpful, He made sure everything was working and ready, I recommend him to anyone that’s in need, thank you so much.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arlo has made my life a whole lot easier!! Thanks Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    N/A

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome experience, the installer was very knowledgeable and helpful. Product is awesome as well! Thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best customer service ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 guys that installed my Ring set up were remarkable. So nice, thoughtful, competent and and took the time to make sure everything worked the way I wanted before they left. Really excellent customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brian Ziegler was a pleasure to do businesses wit.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally have a much needed security system for my home. Brian worked around my busy schedule, and left me satisfied and happy. I’d recommend geek squad to those wanting a dependable camera system installed by those who know and care about what they’re doing..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad visit and install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agent was great! Very personable, but professional. The Geek squad customer service help line reps are very difficult to communicate with, not my favorite group.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job done by Carlos and his co-worker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Carlos and his co-worker did an excellent job of solving my problem. They listened to what I needed and promptly fixed the issue. Congenial, friendly, professional, and quick. Also, on time! Good job guys!

    I would recommend this to a friend