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Customer reviews

Rating 4.4 out of 5 stars with 3350 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 88 Showing 1,741-1,760 of 3,350 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did a great job with installation yes

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was able to set up our cameras very easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad home installation is the only way to go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy Geek Squad team who came to install my new Arlo Security System were fantastic!! Professional, efficient, and very customer-focused. I hope I get them the next time I need similar help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On point and very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad personell was very excellent and helpful, He made sure everything was working and ready, I recommend him to anyone that’s in need, thank you so much.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Great cameras when working properly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life greatly reduced by service going off and on. I was told the batteries would last about a month - they only last about 1 week. Something within the software keeps deactivating the cameras.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    install was very quick and simple to do if you knew about the product

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Solar panels

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent put the solar panels up and hooked my cameras up. But sometimes not all are charged or charging

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    These two guys were more than we expected.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived, introduced themselves, reviewed the premises and talked us through everything while they were installing cameras, and the Ring doorbell. They helped us download everything and explained how the internet wiring in the house was changed and simplified. If ratings were 1-10 I would give Eric and Aaron a 30!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 3 out of 5 stars

    A SPEEDY GEEK SQUAD HOME VISIT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed in timely manner. Nothing but a bare bones, in directions provided despite requests. Has unique functions, that requires further detective work on my own.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    GOOD IDEA

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT IDEA TO HAVE ALL EXTERIOR DOOR MONITORED WITH A CAMERA.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Blink cameras, and Samsung TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The items I purchased were great and the guys from Greek squad doing an amazing job every time

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    "Blink" Cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My "Blink" cameras were installed by "Geek Squad" He was professional, but did not do a good job of explaining how they work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Took stress out of installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sean was informed, personable and respectful of my home. He explained options for placement and showed me how to use the app. Great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent installed, suggested and set up arlo cameras , helped with the iPhone app and answered all questions.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation was very well done

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation went well. All is working properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mounting and installed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rich and his partner where really great they mounted my tv and placed all the wires in a sleeve looks awesome. I highly recommend the geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was some experimentation needed to making the devices work properly, but once the kinks were worked out, it is now all working efficiently

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad visit and install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agent was great! Very personable, but professional. The Geek squad customer service help line reps are very difficult to communicate with, not my favorite group.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and easy to install works great a must

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best customer service ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 guys that installed my Ring set up were remarkable. So nice, thoughtful, competent and and took the time to make sure everything worked the way I wanted before they left. Really excellent customer service.

    I would recommend this to a friend